Address
Form of work
SalaryDirect liaison for questions and troubleshooting issues for outreach services to physicians, their office staff and laboratory outreach staff.
Core Competencies
Serves as a liaison and resource to the technical laboratory staff in problem- solving activities relates to outreach specimen collection, processing, reporting, and courier activities.
- Answers and handles a heavy volume of incoming calls.
- Resolves issues when possible, logging problems and outcome to the appropriate resource as necessary.
Assists the registration, phlebotomy, courier, and Client Services staffs as needed to ensure smooth and timely operations.
Assesses problems and resolves in an effective and timely manner.
Reports test results.
Education
Degree
Program
High School Diploma/GED or Higher Education
General Studies
License / Certification Requirements
California Class C drivers license, auto insurance and reliable transportation
Compensation Range
$23.57 - $35.08 / Hour
