Job Description
- Uphold ethics and promote a culture that is positive and thoughtful.
- Minimum 1 year experience in a veterinary hospital.
- Passionate about veterinary medicine and animal well-being.
- Ability to give feedback to management and not partake in workplace gossip.
- Maintain a high level of professionalism when interacting with patients, clients, and coworkers.
- Interested in learning more about Fear Free Techniques or bringing your Fear Free skills to our practice.
- Greet clients and pets and provide them with a warm welcome.
- Answer phone calls, text messages, and emails.
- Schedule appointments.
- Check clients and pets in and out. Handle payments.
- Maintain proper documentation of client conversations as required by law.
- Comfortable using multiple digital platforms (i.e: Windows, Gmail, and Google Drive). Our software is Neo, a cloud platform, and we will train you if you have not used this program before.
- Provide basic information and advice to clients regarding veterinary services and products.
- Assist veterinarians and veterinary technicians with administrative tasks as needed.
- Maintain a clean and organized front office area.
- High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience.
- Minimum 1 year experience as a CSR in a veterinary hospital.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Strong attention to detail and accuracy.
- Flexibility to work some weekends.
- Job Types: Full-time.
- Pay: $17.00- $27.00 per hour.
- 401(k)
- Health + Dental Insurance.
- Employee discount.
- PTO.
About Berkeley Animal Hospital:
We are a newly constructed and privately owned small animal clinic. We have a 3000 square foot facility with 5 exam rooms, a large treatment area, dental suite, surgery suite, and Fear Free warming cages. We offer acupuncture and have on call specialists that include: internal medicine, cardiology, and surgery.