Client & Policy Servicing Specialist

Client & Policy Servicing Specialist

Hartford, CT

Looking to join an engaging and collaborative company that offers competitive compensation and benefits packages – including generous paid time off, fully vested matching 401k, professional and educational growth opportunities, and recognition for exceptional performance in a flexible and casual hybrid work environment?

CapSpecialty® is seeking a business-focused Client & Policy Servicing Specialist to work with their Directors and Officers, Errors & Omissions, Healthcare and Specialty Casualty Underwriting teams.

While delivering service excellence, this position will be responsible for supporting the Underwriting team through the policy life cycle, including processing new and renewal quotes and policies and post bind service, with high efficiency and quality to our broker partners and Insureds. The position will assist the company in achieving and improving service standards through process improvements and team collaboration.

Education & Experience:

• High school diploma, or equivalent.
• 2 years previous insurance operations experience or training.
• 4 years customer service experience, insurance industry a plus.

Essential skills:

• Excellent interpersonal and communication skills.
• Ability to be a positive, team player, within an enthusiastic, hardworking environment.
• Self-directed and innovative.
• Detail and Service orientated.
• Highly productive and accurate.
• Technically competent in all standard business software applications, including Excel, Word, PowerPoint.

CapSpecialty is a leading provider of specialty insurance and bonds for small- to mid-sized businesses in the U.S., offering commercial Casualty, Professional Liability, Surety and Fidelity products in all 50 states and the District of Columbia. By working with select partners through a limited distribution model, CapSpecialty's creative, hard-working team provides personalized service and cultivates mutually successful partnerships to deliver positive results. CapSpecialty's carriers have an A ("Excellent") rating from A.M. Best, writing both admitted and non-admitted policies on the paper of Capitol Indemnity Corporation, Capitol Specialty Insurance Corporation and Platte River Insurance Company – Berkshire Hathaway companies. For more information please visit CapSpecialty.com.

Apply today!

Equal Employment Opportunity Employer

Job Type: Full-time

Pay: $21.39 - $22.59 per hour

Benefits:

• 401(k)
• 401(k) 5% Match
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance
• Volunteer time off
• Work from home

Compensation package:

• Bonus opportunities

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer Service: 4 years (Preferred)
• Insurance Operations: 2 years (Preferred)

Work Location: Hybrid remote in Hartford, CT