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SalaryRCN Capital - Elite Commercial Servicing is seeking a Loan Servicing Modification Specialist to join our Loan Servicing team. The Loan Servicing Modification Specialist will be responsible for facilitating modifications on maturing loans while providing courteous, knowledgeable and professional customer service to both internal and external clients.
The ideal candidate will possess excellent interpersonal, oral and written communication skills along with strong organizational and negotiation skills. The ability to perform accurate data input into a variety of software. Knowledge of loan files and documents. Ability to assume responsibility, display initiative, and exercise good judgment and make and act upon decisions with minimal supervision.
Responsibilities:
- Monitor loan specific information regarding loan maturities
- Negotiate terms with both investors and borrowers to initiate maturity extensions
- Respond timely to borrower phone and email inquiries
- Maintain an active loan pipeline
- Handle the collection of payments
- Document loan file regarding all communication and report on collection activity
- Other duties as assigned
