Client Benefits Specialist

Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There’s more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for your mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future.

If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real.

In addition to competitive salaries, Odyssey House offers Our Client Benefits Specialist:

• A 35-hour work week (as opposed to a 40-hour work week)
• Vacation Plan and Holiday Schedule
• Life Insurance
• Medical Insurance (Two Plans)
• Dental and Vision Insurance
• Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
• Long-Term & Short-Term Disability
• Flexible Spending Account/Health Reimbursement Account
• 403(b) Plan
• Corporate Counseling Associates (CCA) EAP benefit
• Ability Assist Counseling Services (through The Hartford)
• Commuter Benefits
• Educational Assistance Programs
• Special shopping discounts through ADP Marketplace and PlumBenefits
• RUFit?! Fitness Program
• Legal Assistance through ARAG
• Optum Financial Service through ConnectYourCare
• Benefit Advocacy Center through Gallagher

What Our Client Benefits SpecialistNeeds:

• BA Degree in Human Services or related field or Entitlement experience required.
• Knowledgeable in the area of Entitlements: HRA, SSA, DSS, Self-Pay scale payments, VA, ACS

Who Our Client Benefits SpecialistIs:

• You take initiative to best assist clients by maintaining entitlements and benefits information through your working knowledge of SSIISSD, POMS, PBRC and HRA.
• Your attention to detail allows you to feel confident in ensuring accuracy of tenant files, providing support to daily business operations and providing recertification process for Client Benefits.
• You enjoy being the glue to a team-based atmosphere and take great pride in assisting with administrative and entitlement responsibilities for tenants, specifically regarding reviews of applicant files prior to lease preparation to determine applicant eligibility for admission.
• You are people person who is comfortable with answering telephone calls and/or emails in order to troubleshoot customer service-based questions. Your client-focused mindset allows you to assist in essential activities such as escorting clients to appointments and advocating for client’s entitlements, educating clients about their entitlements.
• Tasks like filing, scheduling appointments, photocopying, and other general administrative responsibilities are the types of tasks that you appreciate doing in a day’s work.
• Working a flexible schedule within an in-office environment, which may include evenings, weekends and holidays doesn’t bother you.

Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.