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Form of workAt UnitedHealthcare, we're simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us and start doing your life's best work.SM
The Clerk is responsible for basic claims support by reviewing, researching, investigating and providing expertise.
This position is full-time (40 hours/week) Monday to Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm EST. It may be necessary, given the business need, to work occasional weekends. Our office is located at 680 Blair Mill Rd. Horsham, PA
We offer weeks of on-the-job training. The hours of the training will be aligned with your schedule.
Primary Responsibilities:
- Opening, indexing and distributing mail.
- Verify Membership
- Maintain files electronically
- Receive and distribute reports on daily basis
- Process online maintenance transactions
- Participate in all required skills training
- Obtain copies of claim records for medical records requests
- Participate in all team processes and activities
- Maintain/change toner in fax, copy, and batch machines
- Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High school diploma / GED OR 10 years of equivalent working experience
- Data entry experience
- Experience with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
- Ability to work full-time (40 hours/week) Monday to Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm EST. It may be necessary, given the business need, to work occasional weekends.
- Must be 18 years or older
Preferred Qualifications:
- 1 years of working in production-based environment
- 1 years of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties
- Ability to Type 60 WPM
Soft Skills:
- Ability to remain focused and productive each day though tasks may be repetitive
- Oral and written communication is necessary for success in this role
- Must be a team player
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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