Cleaning Accounts Supervisor

Under the general direction of the Management Team the primary responsibilities of the Supervisor are to assist clients and manage cleaning echnicians in performing cleaning tasks at their assigned accounts; Perform cleaning tasks including but not limited to; trash removal; dusting; cleaning and re-stocking supplies in restrooms, break rooms, coffee centers; sweeping and mopping floors; vacuuming; window washing; replacing light bulbs; other project work/special services duties assigned.

ESSENTIAL RESPONSIBILITIES:

• Responsible for specified locations and employees working in those locations.
• Perform building walk-throughs and quality control inspections.
• Train employees; assist management with organizing work schedule and assigning tasks.
• Setting deadlines and ensuring completion.
• Resolve employee problems and/or refer matters to manager.
• Replenish supplies.
• Understand the strategy, vision and expansion model of the organization including a basic understanding of Scrub Masters Plus Corporation’s business; be aware of and help to enforce organizational policies and best practices procedures.
• Consistently support the general direction, initiatives and specific final decisions of the Management Team in all aspects of the business; use influence sensitively to garner cooperation of management and co-workers.
• Completing reports daily.
• Generate goodwill for the organization and its management among staff, clients, suppliers, demonstrate a strong commitment to client servicec and service excellence.
• Fill in for absent employees.

Participate in cross-training with other positionsboth as necessary andas requested by Management to ensure that the workflow is uninterrupted during absences from work. This cross-training may involve learning at least one other position; also training at least one other individual to perform Supervisor work functions.

• Regular, consistent, and punctual attendance is an essential function of this position.
• Perform other duties as requested or required by management.

MINIMUM EDUCATION AND EXPERIENCE SPECIFICATIONS:

· High School Diploma or equivalent. Three years supervisor experience with managing employees; general cleaning and project work/special services.

SPECIFIC JOB KNOWLEDGE, SKILLS AND PERSONAL ABILITIES REQUIRED:

· Supervisory experience.

· Total knowledge of general facility cleaning.

· Knowledge of project work/special services. Carpet cleaning; stripping and waxing; buffing and burnishing; scrubbing and recoating; carpet spotting and window washing.

· Demonstrated skill and proficiency with cleaning equipment.

· Demonstrated skill and proficiency with consumable supplies.

· Total knowledge of identifying surfaces and making recommendations for proper cleaning procedures.

· Excellent conceptual thinking skills and the ability to identify and analyze complex and sensitive issues, problems and conflicts and to use independent judgment to make decisions, and to recommend and/or implement solutions.

· Customer services principles and practices.

· Ability to listen and communicate clearly, fluently and diplomatically orally and in writing in the English language; also to maintain excellent interpersonal and cooperative relationships with management, staff and clients.

· Ability to plan, organize, prioritize, and accurately follow through on work activities with time constraints and interruptions to meet deadlines as well as to work independently with a minimum amount of direction and/or supervision.

· Ability to remain flexible, resilient, calm, maintain a sense of humor and to regularly present a well-groomed, professional image.

· Ability to exhibit desirable and appropriate behavior including integrity, industriousness, sense of urgency and confidentiality and independent judgment to provide for a cohesive working environment dedicated to achieving the organization’s goals.

· Ability to work effectively and respectfully with staff, managers, executives and others with a variety of working styles to achieve accountability and results using authority and influence sensitively to garner cooperation and maintain service excellence.

Job Types: Full-time, Part-time

Pay: $36,128.23 - $42,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekends as needed

Work Location: On the road