Chief Of Staff, Total Rewards

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The Chief of Staff to the SVP of Total Rewards is a pivotal role, acting as the strategic advisor and right hand to the SVP. This role is critical in facilitating the seamless operation and integration of the Total Rewards team, ensuring strategic initiatives are executed with precision. With your deep expertise in compensation and benefits, you will lead analyses, articulate insights, and drive the agenda for equitable and competitive rewards strategies. Your leadership will enhance our executive's effectiveness by ensuring strategic focus, operational excellence, and a collaborative team environment.

Key Responsibilities:

• Serve as a strategic partner to the SVP of Total Rewards, ensuring a cohesive approach to the department's mission and objectives.
• Engage closely with project management and communications teams to monitor and guide the progression and success of ongoing initiatives.
• Optimize the SVP's strategic agenda, ensuring time and resources are allocated to priority areas for maximum impact.
• Perform regular progress assessments on all initiatives, identifying barriers and spearheading solutions to maintain momentum.
• Establish strong relationships with the executive's direct reports, fostering an environment of mutual understanding and respect.
• Curate and manage agendas for team meetings, including the coordination of guest speakers to inspire and inform the team on pertinent topics.
• Contribute to, and in some cases lead, strategic initiatives, projects and/or workstreams.
• Act as a subject matter authority in compensation or benefits, providing critical insights to both the team and senior leadership.
• Manage and safeguard the dissemination of confidential survey data with integrity and analytical acumen.
• Represent the SVP in high-level meetings, ensuring strategic alignment and accountability.
• Provide strategic analysis and deliver timely insights related to trends in Total Rewards, new legislation, and broader ServiceNow initiatives.
• Cultivate influential partnerships within and outside of the people team to foster a collaborative leadership dynamic.

• 12+ years of experience in Human Resources, with a significant focus on compensation and benefits strategy.
• BA/BS degree in Human Resources, Business, Finance, or a related field; Master’s degree or relevant certification preferred.
• A track record of executive-level leadership and influence in a complex, dynamic organization.
• Superior organizational acumen with the capacity to prioritize and manage a diverse project portfolio.
• Strategic foresight with an exceptional aptitude for proactive problem solving.
• Advanced communication skills, ensuring clarity and influence as an executive representative.
• Discretion and sophistication in handling sensitive information and complex negotiations.
• Proficiency in data analysis, with expertise in HRIS systems and contemporary analytical tools.

For positions in the Bay Area, we offer a base pay of $178,900 - $313,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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