Chief of Staff

The Chief of Staff is result driven and responsible for managing all hands-on operational aspects of the Organization. Assists CEO in the strategic plan and aggressive and successful growth of the Organization. Through a respectful, constructive and energetic style, guided by the goals and objectives of the Organization, the COS is a strategic and critical thinker in coaching the Organization’s leadership to be a high performance team within all aspects of their duties.

1. Support of the CEO in both strategic and executive management functions to ensure the company’s goals and initiatives are met consistent with the ACC’s mission, vision and core values.
2. Takes responsibility for activities when CEO is absent which includes leadership meetings when required.
3. Provide department leaders with recommendations and consultation to improve teamwork across the organization.
4. Promoting the vision and mission of a company to maintain morale of Staff and performance of the workforce.
5. Oversee budgeting, reporting, planning, and auditing.
6. Improve current processes and optimize organizational procedures for efficiency and productivity.
7. Interact closely with management and employees, and identifying and communicating issues that may arise to the level of the CEO as a highly collaborative partner with the Executive Team.
8. Provide recommendations and consultation to improve teamwork and effectiveness across the agency.
9. Lead annual strategic planning process for the company by acting as a project manager and ensuring alignment with the CEO and leadership team.
10. Collaborates with the Leadership team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of the Organization.
11. Represents the Organization with consumer, funders and service and resource partners.
12. Establishes and ensures the execution of operating and management procedures consistent with the CEO’s philosophy and consistent with cultural beliefs of the Organization.
13. Serves as signatory on ACC accounts.
14. Handles executive level contracts and documents for the organization.
15. Responsible for the administrative oversight and monitoring of the Organization’s continued third-party licensing and accreditations (e.g. AHCA, Non Profit First, FAA and AAA)
16. Manage the office of the President & CEO, serving as the central coordinator establishing clear priorities and ensuring all critical functions are executed in a timely and professional manner.
17. Work closely with the President & CEO and departmental leaders to ensure alignment of priorities, effective communication, and fulfillment of executive and organizational commitments.
18. Provide regular briefings and analyses to the President & CEO on organizational progress and issues.
19. Support time-sensitive requests from the Board, members, partners, and stakeholders.
20. Monitor and advise the President & CEO and executive team on thought leadership opportunities related to emerging trends, process optimization, policy improvements, and strategic partnerships.
21. Serve as a member of the Management Team, exemplifying the highest level of discretion, integrity, and professionalism.