Coo/Chief Of Staff

Invigorate Finance (“Invigorate”) a member of the Fay Group of companies is a residential and business purpose closed mortgage loan conduit aggregator and Asset Manager.

The Correspondent Channel: We enter into contractual relationships with lenders to originate loans to our specifications and purchase closed loans meeting our underwriting guidelines from eligible correspondent lenders. Invigorate has both delegated and non-delegated correspondent channels.

The Asset Management Channel:  Generally, we engage with industry participants in joint ventures, structured finance transactions, due diligence engagements, servicing oversight, and other asset management-related focused transactions. We are also a rating agency-approved Third Party Review “TPR” Firm for AAA-rated securitization.

This powerful combination offers an innovative suite of businesses that insulates risk and streamlines origination, asset management, servicing, and structured finance — all while putting the client experience first.

We are reshaping the mortgage investment industry by bringing optimized outcomes to the marketplace with strategic innovation from our principals and unparalleled partnerships for our clients.

The COO/ Chief of Staff is responsible for planning and managing administrative, financial, and operational activities on behalf of the President of the company.

What you will do for Invigorate Finance:

• Through effective management and counter-party/contract negotiation work to enhance profitability
• Establish performance-based goals that correlate to near, mid, and long-term objectives; coach for  results, and  work to remove impediments
• Execute the strategic operating plan. Identify current and future human capital needs and plan efficiently and effectively for the timing of entry and compensation structures
• Optimize and improve current operational and systemic processes and procedures, as well as establish new procedures, where applicable
• Monitor performance reporting systems. Ensure  priorities are clear and effective coordination of time and resources
• Ensure business adherence to established processes and procedures, and where applicable, compliance with applicable regulations, licensing, etc
• Maintain a high-performance culture through effective people management and development and foster additional growth through team building and collaboration.
• Must have strong interpersonal skills. Strong verbal and written communication skills. Proficiency in presenting to clients at all levels, as well as executive management and various counter-parties
• Exemplify effective time/resource management and performance/project-based discipline
• Maintain composure and deliver expected outcomes under tight budgets and deadlines
• Navigate the organization, and first understand the breadth of the affiliate relationships which can enhance revenue opportunities

What you will bring to Invigorate Finance:

• Business-related bachelor’s degree required, master’s degree preferred
• 15+ years of experience and senior leadership roles in residential and business purpose correspondent and asset management businesses
• Knowledge of both residential and business purpose mortgage
• Correspondent experience a plus
• Mortgage loan Servicing experience a plus
• Due diligence experience is a plus
• Demonstrated strategy implementation and tactical planning
• Proficient knowledge of Microsoft Office (Excel, Word, and PowerPoint) and ability to learn new technology platforms and applications, as well as oversee rollouts and upgrades.
• Proficiency with database tools and ability to analyze and report performance data (e.g., financial, productivity, quality)
• Communication – grammatical, persuasive, and engaging verbal and written communication, deliver impactful presentations, listen to understand and clarify before responding
• Conflict Management – the ability to diffuse conflict and find common ground, work effectively among all leadership and communication styles, factual and mission-oriented
• Ethics – honest, accountable, maintain confidentiality
• Interpersonal Skills – build strong relationships/partnerships, flexible/adaptable, solicit feedback
• Organization Skills – organized and accessible, efficient use of meeting time, mindful of deadlines
• Leadership – sets a good example, collaborative decision maker, inspiring
• Project Management – Monitors status of projects, thoroughly deals with project details, holds project owners accountable, delivers a clear, accurate depiction of the status
• Employee Management – clearly defines responsibilities, delegates, recognizes top and improving performance, promotes meritocracy and fairness

Diversity, Equity, and Inclusion are deeply embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.