CATERING COORDINATOR

Are you a hospitality professional with experience in Catering and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Catering Coordinator.

This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today!

ABOUT FISHER ISLAND CLUB HOTEL & RESORT

Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do.

It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities.

Catering Coordinator

Summary:

Administers and coordinates systems and projects that support all the business strategies of the Catering Department. Supports the department with other additional projects as needed. Assists Catering Department with leads, sales calls, and coordination of all events.

Proactively communicates and collaborates with external and internal customers to coordinate information needs and functional requirements. Engages simultaneously in multiple initiatives and monitors progress. Collaborates with all Operational Managers and Directors as necessary.

Nature and Scope:

Duties and Responsibilities:

• Maintain and administer Catering databases with current recipes, SOP’s and related data for the operation.
• Give site inspection tours to potential clients.
• Book and coordinate the sales of Catering Functions with the supervision and approval of the Catering Manager.
• Assist in the planning and organizing of catering events (i.e. Flowers. Music, Decoration, Entertainment, Menus, and Guest Lists).
• Maintain the Catering Function Log Book as well as the Catering Bible.
• Maintain Catering Menus.
• Responsible for submitting all Catering Payroll and Subsidized Payroll for the Banquet Department and the distribution of checks.
• Organize and distribute Weekly Banquet Event Orders.
• Maintain Catering Budget and processed all bills and invoices.
• Maintain Catering statistics of month-to-date and year-to-date figures.
• Issue and log a Daily Recap of Events.
• Produce the Banquet Event Orders for parties sold and all in-house events.
• Order supplies and maintain inventory of necessary stationary supplies.
• Answer phone calls and handle all correspondence for Catering and general operations
• Perform other job-related functions as assigned.

Minimum Qualifications:

• Two to three years related experience and/or training; or equivalent combination of education and experience.
• Three years of direct experience in food and beverage operation with a background in event planning/coordination or related. Experience in and knowledge of general aspects of hotel operations.
• A high school diploma or equivalent is required.
• Must have a valid Driver’s License.

Knowledge, skills, and abilities:

• Good computer skills including spreadsheets, word processing, and e-mail
• Working knowledge of culinary, bar, and restaurant service practices, purchasing systems, records, and operational procedures.
• Proficiency with Microsoft Office Suite, including intermediate-level Excel, Word, and Outlook with advanced-level PowerPoint skills.
• Knowledge of or ability to learn POS systems, preferably Micros and SilverWhere for restaurant reservations management.
• Excellent time management and organizational skills to monitor and maintain project milestones and progress. Ability to organize and complete work in accordance with established timelines.
• Ability to work well under pressure, handle multiple projects and shift priorities based on business demands. Interpersonal communication skills to work effectively with peers and superiors.
• Verbal and written communication skills to interact professionally with a diverse group, of executives, managers, and subject matter experts.
• Ability to communicate information tactfully.
• Ability to maintain confidential proprietary company information
• Experience communicating, training, and managing multi-lingual staff
• Instill a guest service “can-do” attitude in all employees

Attributes

• Proactive, Team Player, Problem Solver
• Passionate about hospitality and customer service driven
• Must have a professional appearance and good hygiene
• Respect for all co-workers and guests
• Pride in your work by creating positive energy, excitement, and fun
• Demonstrate positive behaviors; smiling, being polite and courteous
• Able to develop a camaraderie with team members

Working Conditions:

• Work is performed inside most of the time, and will require some outdoor activity
• Ability to work odd hours and on weekends and holidays
• Ability to work under pressure and handle stress

Equal employment opportunity

Drug free workplace