Case Manager Supervisor - Mott Haven (South Bronx)

Case Manager Supervisor

Homes for the Homeless (HFH) is searching for an experienced Case Manager Supervisor for our family residence. The Case Manager Supervisor will oversee the performance of Housing Specialists and Case Managers including periodic case file audits and weekly meetings. The Case Manager Supervisor will also liaise with Social Workers and partners, provide guidance, and take on a caseload as needed.

ABOUT HOMES FOR THE HOMELESS, INC.

Homes for the Homeless, Inc. (HFH) is a non-profit social services organization operating family shelters throughout NYC that serve as a hub of opportunity for families both residing in shelters as well as those in the neighboring community. On-site programs range from childcare, early childhood education centers, afterschool clubs and programs, and youth recreation activities, such as sports teams, to housing assistance, case management, parenting workshops, career and job vocational training, support groups and substance abuse assistance, and family engagement and recreation events for the whole family.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure that Case Managers are referring clients to existing employment readiness services, and research and implement new strategies for assisting clients with the job search.
• Ensure that intakes are completed within 48 hours of arrival and provide a signature for each.
• Ensure that housing specialists are completing intakes and following up.
• Complete chart audits to ensure compliance with state and city mandates.
• Provide notification of the department’s hours and available services for facility bulletin boards.
• Provide ongoing training and support to case management and housing staff.
• Ensure that all State and DHS mandates are being adhered to.

QUALIFICATIONS

• BA/BS and at least 1-2 years of experience supervising Case Managers
• Familiarity with DHS procedures and NYC housing programs
• Excellent computer skills with proficiency in Microsoft Office
• Knowledge of CARES is a plus
• Strong communication and interpersonal skills
• Bilingual English/Spanish is a plus

COMPENSATION/EEO:
In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, we provide excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employee-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation and ample personal and sick leave.

Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth, and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law.