Case Manager - Dignity House

Description

Mission: The Link works with youth and young families to overcome the impacts of poverty and social injustice. Our 23 programs provide supportive housing, intensive case management services, and skills development to youth at risk of or experiencing homelessness, sex trafficking and/or involvement in the juvenile justice system. The Link prides itself on its innovative, youth-centered, strengths-based programming for youth and families as well as programs that are co-designed, implemented and overseen by youth.

Position Specifics

• Hiring Salary Range: $$23.13-$26.00/hour based on qualifications
• Job Type: Full-Time, Non-Exempt
• Location: Crystal, MN
• Hours/Days: Mon-Fri, 9:00-5:00
• Note: This position requires driving. To be able to drive on behalf of The Link, candidates must have a valid driver's license, be able to successfully clear a criminal and motor vehicle background check, and maintain personal insurance at the levels of $100,000 Bodily Injury/Per Person and $300,000 Bodily Injury/Per Accident. Job offer is contingent on having these requirements.
• According to Minnesota State Administrative Rule 2960.0100, Subp. 6,C, employees of Children's Residential Facilities must be at least 21 years of age.

BASIC FUNCTION

This position is responsible for the case management for The Link’s Emergency Shelter for minors, Dignity House. The Case Manager will ensure high quality case management and programming, including groups and social and recreational activities. The Case Manager is responsible for working directly with minors, ages 10-17, who have experienced homelessness, trauma and disenfranchisement and who will need high level case management supports to assist them in progressing toward their goals and accessing resources and services needed to stabilize and recover. The position will also require that services and supports for the children of any youth of the residents be provided through on-site or referrals.

In addition to case management the Case Manager is responsible for developing, supporting and implementing youth programming that is culturally competent and grounded in positive youth development, harm reduction, and trauma-informed care.

Documentation of demographic information will also be required of this position as determined by The Link and our funding sources. Participation in community and/or state level meetings may also be required as needed.

ESSENTIAL FUNCTIONS

• Develop Individualized Service Plans for 5 youth in shelter, track and document incremental progress toward the achievement of goals.
• Support and advocate with youth in the community
• Meet daily/weekly with youth to identify service needs and provide support
• Provide clear and daily communication with the Dignity House Program Manager and other team members to ensure holistic, consistent supports and services are in place
• Ensure case management supports focus on safety, health, recovery, and stability and individualized goals
• Provide one-on-one and group supports
• Complete progress/case notes and maintain participant records.
• Provide crisis intervention services during regular work hours as needed.
• Along with Dignity House Program Manager, research, and implement program improvement and expansion and identify trends in population or service interventions
• Create and maintain a community and culture that is warm, welcoming and supportive of all youth 24-7
• Develop collaborations and broker services for youth beyond the scope of Dignity House
• Provide support services around family reunification, when possible
• Participate in committees as appointed internally and in the community
• Collect and document all required demographic and outcome information
• Complete and assist with funding reports
• Responsible for being a part of the on-call rotation. This includes, but is not limited to, covering shifts, responding to crisis calls, working non-traditional hours; Ie. Weekends, evenings, etc. (schedule will be adjusted to ensure fair time off.)

GENERAL RESPONSIBILITIES

• Preserve the integrity of the programs and agency
• Demonstrate commitment to The Link’s mission and vision, and values of equity, diversity and inclusion
• Support the overall growth of the agency
• Maintain positive and healthy relationship with co-workers and other related parties
• Assist where needed as a team player
• Create a safe, respectful, and healthy atmosphere and environment where everyone can grow and learn
• Participate in special projects as necessary
• Attend all meetings and trainings as required
• Maintain positive and professional interactions with clients, co-workers, and all parties involved
• All other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Desire to continuously learn for personal and professional growth
• High level of personal and professional integrity, including ability to protect and maintain confidentiality and data privacy
• Knowledge of the commercial sexual exploitation of minors
• Creative and able to engage a diverse range of needs and learning styles
• High level of attention to detail
• Ability to work effectively with and relate to diverse populations
• Excellent verbal and written communication skills, especially for client advocacy
• Ability to work independently
• Demonstrated ability to efficiently organize, coordinate, track and complete multiple tasks as well as adjust to changing priorities
• Computer application proficiency, including Microsoft Outlook, Word, Excel, and PowerPoint
• Schedule is based on meeting the needs of the program and will occasionally require hours outside of the normal work schedule

QUALIFICATIONS

• BA degree in related field (Preferred) and 2 years of experience or 2 years of working with high-risk and vulnerable youth
• Experience providing comprehensive and holistic case management services to young people
• Training in youth development, harm reduction, and/or trauma informed care
• Knowledge of issues related to minor sex-trafficking, comprehensive programming, child welfare, juvenile justice and court systems
• Proven experience providing 1:1 and group supports and/or programming within a shelter or other youth setting
• Current driver’s license, reliable vehicle (with current insurance at the levels required by the Link) and ability to pass a criminal and driving background check

WORKING CONDITIONS

• The employee is regularly required to talk or hear
• The employee is frequently required to use manual dexterity for use of objects, tools or controls as well as visual acuity
• The employee is required to stand; walk; sit; climb or balance; and stoop, kneel, crouch or crawl
• The employee must lift and/or move up to 20 pounds
• Work environment for this position includes offices, common and residential space with a low to high noise level
• Requires ability to drive personal and Link owned vehicle

BENEFITS

The Link offers benefits to eligible employees such as medical, dental (The Link covers 100% of the premiums), vision, a generous 401k with employer match, over 2 weeks of PTO in your first year, birthday PTO, two days of volunteer PTO, 11 paid holidays/holiday pay, and more!

COMPENSATION PHILOSOPHY

As outlined in our

. The Link believes strongly in pay equity and transparency, and wages that lead our field for similar roles. To that end, The Link will ensure all new hires are offered the highest wage they are eligible to receive within the position's hiring range based on their years of relevant professional experience, lived experience, and relevant degrees and licensures. The Link has a “no negotiation policy,” which means candidates should not have to negotiate their way to a fair wage for their skills and experience and will automatically be given the highest wage they are eligible for based on their qualifications.

OTHER

The Link is an Equal Employment Opportunity employer. The Link complies with laws relating to discrimination against qualified applicants and employees in hiring or in any decision affecting job status or pay, based on race, color, creed, religion, national origin, sex, gender identity, marital status, disability, familial status, covered veteran status, public assistance status, membership in a local commission, sexual orientation, age, genetic information, or other applicable protected classes.