Case Aide - Adult & Disability

The ideal candidate will have a passion for supporting individuals who have a disability to live in the community through providing direct support to individuals. Case Aides assist case managers with administrative activities related to Home and Community-based Services and managed care. Administrative tasks include but are not limited to: maintaining records, managing audits, assisting with preparation for MnCHOICES Assessments, data tracking and data entry.

Essential Functions

• Assists social workers and the social services divisions as needed.
• Performs data entry, clerical, and/or statistical functions relevant to the case management of social service programs as needed or requested.
• Assists with and provides direct services to clients.
• Attends community meetings, department staff meetings and job-related training events.
• Completes licensing assessments by following established state and local procedures and statutes.
• Performs related work as assigned.

Knowledge, Skills and Abilities

• General knowledge of the principles and practices of public social service organizations
• General knowledge of applicable local, state and federal guidelines, manuals and forms
• General knowledge of government programs and other community resources
• General skill operating standard office equipment and utilize a computer proficiently
• Some knowledge of program software required for specific position.
• Ability to analyze data and exercise sound judgment.
• Ability to manage workload, organize and coordinate job activities, maintain accurate and organized records and meet deadlines
• Ability to communicate effectively orally and in writing
• Ability to maintain confidentiality
• Ability to relate to others in a respectful and courteous manner, and establish and maintain effective working relationships with clients, associates, service providers and the general public.

MNPrairie Core Competency Requirements

In addition to knowledge, skills, and abilities, these behaviors are required for successful job performance:

• Commitment to the Work Group.
• • Develops respectful, cooperative and productive work relationships with co-workers, including the demonstrated willingness to help newer staff so their respective job responsibilities can be performed with confidence as quickly as possible.

• Commitment to Customer Service.
• • Demonstrates by personal example the service quality and integrity expected from all staff members.
  • Treats every person as worthy of respect; acts in a professional, private, and confidential manner.
  • Focuses on people and outcomes.
  • Shows compassion by acting in a timely, empathetic, and understanding way.
  • Represents MNPrairie to the general public, employees and other outside contacts/constituencies, in a manner that helps maintain and enhance MNPrairie's reputation as well-managed and citizen-oriented.
  • Acknowledges and embraces that we all have unique lived experiences and that there are multiple views of the world. Meets people where they are at.
  • Assures equity in access to agency supports and services.
• Communication.
• • Confers regularly with and keep one's immediate supervisor informed of all important matters pertaining to those functions and job responsibilities for which they are accountable.
• Productivity and Work Organization.
• • Demonstrates ability to plan, organize and accomplish work in a timely and effective manner.
  • Reports to work location on time and on a regular basis.
• Problem Solving and Decision-Making.
• • Exercises good judgment in problem solving, analytical thinking, and independent thinking as it relates to MNPrairie procedures, problems, and policy interpretations.
  • Continuously improves.
  • Innovates in alignment with the agency mission, vision, core values, program purposes, and mastery of job responsibilities for which they are held accountable.
  • Focuses on prevention and early intervention.
• Safety Rules and Procedures.
• • Knows and observes the safety policies and procedures of MNPrairie. Performs tasks in a safe and efficient manner while using appropriate safety equipment, clothing, and devices.