Case Aide - Goodhue County

Salary: $24.42 - $26.87 Hourly
Location : Red Wing, MN
Job Type: Full Time Permanent
Job Number: 921-OL-25
County:Goodhue County Health and Human Services
Opening Date: 12/06/2023
Closing Date: 12/20/2023 4:30 PM Central
Classification Summary
County Health and Human Services has a vacancy for a full time (40 hours per week) Case Aideposition. The County's comprehensive benefit package includes medical, dental and vision insurance, health savings account, employer paid life insurance, short and long-term disability insurance, pre-tax flexible spending accounts, Public Employees Retirement Plan, accident insurance, tax-deferred compensation, generous vacation and sick leave and 13 paid holidays per year. County employees are eligible for the Public Service Student Loan Forgiveness (PSLF) program.
Come join the public service team at Goodhue County Health & Human Services! You will be a part of skilled, caring and knowledgeable HHS professionals whose talents and contributions promote, strengthen and protect the health of individuals, families and communities in Goodhue County every single day!
Under general supervision, performs a variety of tasks as a newly designed front desk Case Aide helping residents navigate applications for services in the areas of Health and Human Services for individuals who are living in Goodhue County.
FOR INSTRUCTIONS ON HOW TO APPLY, SEE EXAMINATION PROCESS SECTION BELOW:
Examples of Duties
Goodhue County Examples of Duties

• Perform client outreach to maintain active benefits and records for eligibility.
• Send verification requests for completion of required agency forms.
• Explains social service, income maintenance, and other community programs and services to individuals or groups.
• Explains application procedures to individuals or groups and assists individuals in completing application forms.
• Makes appropriate referrals to the financial unit and/or other community resources.
• Makes contact with community resources as assigned.
• Performs clerical functions as assigned.
• Performs statistical operations relevant to programs and procedures.
• Construct reports as needed.

Minimum Qualifications
High school degree, or the equivalent, and in addition, either:
1) Three years of clerical experience and/or experience working with the public ie) customer service; or
2) Two years of clerical experience in a public welfare/human service agency; or
3) Two years of experience as a Community Service Aide or similar experience in a private non-profit or other public agency; or
4) Two years of study at an accredited two or four-year college with emphasis in the behavioral sciences, business, or closely related subjects (at least 23 quarter credits or 16 semester credits).
Examination Process
In order to be considered for this job, you must take and pass an examination, which is offered online. The examination consists of four (4) units measuring math skills used in determining eligibility for services, reading comprehension, basic math and sentence clarity. You will need a piece of scratch paper or calculator to complete the exam. After your Merit System application has been submitted, you will be sent a link to access the examination sections. Set aside enough time (slightly over an hour) to take this examination in its entirety (in one sitting). If you click out of a section before completing it - it will score the unanswered questions as "0s" zeros and you will not be given credit.
IMPORTANT INFORMATION:
You will have a limited number of days from the date you submitted your application to complete the exam. Please note that you are applying for a specific county vacancy, and the exam must be completed online by Friday, December 22, 2023 (midnight).
Please allow at least one hour in order to take the exam and all 4 sections in its entirety as required.
To Apply:
Submit an application for the Case Aide exam at this link here: 921-Online (5)Case Aide - Online Exam 5
Deadline to apply is Wednesday, December 20, 2023.
The online test must be completed by midnight, Friday, December 22, 2023.
At Goodhue County we embrace equity and inclusion. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be.
GOODHUE COUNTY HEALTH & HUMAN SERVICES is an EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
The following benefits may be available and vary by County, please check with the County directly to see what types of benefits they offer:

• Pension/Retirement Benefits
• Insurance Benefits, including health and dental
• Pre-Tax flexible spending accounts
• Health savings account
• Employer paid life insurance
• PTO - Vacation/Sick Leave
• Paid holidays
• Flexible work schedule
• Monday - Friday work week, weekends off
• Public Service Loan Forgiveness (PSLF) program

01
Recruitment Effectiveness: Where did you learn about this opportunity?

• Merit System Website
• County website
• College website (Please Specify below)
• Career Fair (Please Specify below)
• Alumni Newsletter (Please Specify below)
• Job Listserve (Please Specify below)
• U of MN Goldpass (www.goldpass.umn.edu)
• Landit.org
• LinkedIn
• Indeed
• Local Newspaper (Please Specify below)
• Non-profit agency (Please Specify below)
• Community website (Please Specify below)
• MN Council of Non-Profits Website (www.mncn.org)
• Professional Conference (Please Specify below)

02
Please Specify as indicated above:
Required Question