Carrier Sales Representative

Summary/Objective:
Carrier Sales Representatives (CSR) will be responsible for vetting, negotiating, booking, dispatching, and managing a portfolio of carrier relationships. CSR's priority focus is to build strong carrier relationships with network providers to ensure coverage for BM2 customer freight. They will expect to maintain a minimum of 5 carrier relationships that complete 10 or more monthly shipments. As well as cover a minimum of 200 shipments a month.
Essential Functions:
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Collaborates with Carrier Sales Team Leads & Carrier Sales Managers to cover unassigned shipments for their perspective team.
• Carrier Sales Representatives will engage with carriers daily via phone with the expectation of having 2.5 hours of talk time daily.
• CSRs will be assigned coverage responsibilities by the Carrier Sales Team Lead. They will have ownership in ensuring coverage for all assigned shipments.
• The Carrier Sales team will work together to ensure freight is being covered in advance with the priority focus of hitting 70% prebooked for the following day.

• CSRs have the weekly expectation of covering 50 shipments.
• CSRs will be fully accountable for the shipments they cover, ensuring excellent customer/carrier service for BM2 clients. They will be directly responsible for dispatching each shipment they cover and follow the BM2 standard protocols.
• Carrier Sales Representatives will understand the Carrier Sales Department goals and work together with co-workers to help achieve the team goals.
• Performs other duties as requested.

Supervisory Responsibilities (if any):
Required Education and Experience:

• Required: 1 to 2 years of freight brokerage experience.

Preferred Education and Experience:

• Preferred: Microsoft Office experience.
• Preferred: Bachelor's or associate degree.

Additional Eligibility Requirements (e.g., Certifications):

• Excellent verbal and written communication skills.
• Excellent attention to detail.
• Effective communication skills.
• Strong typing and general computer skills.
• Ability to work in a fast-paced noisy environment.

• Ability to manage multiple phone calls, while prioritizing by urgency.
• Ability to handle stressful situations professionally and calmly.
• Ability to work well with co-workers.
• Ability to prioritize tasks quickly, while properly delegating tasks.
• Ability to limit distractions to accomplish tasks as needed.
• Proficient with Microsoft Office Suite or related software.

Equal Opportunity Employment
BM2 Freight Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.