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SalaryDo you enjoy working with people in a fast-paced, yet supportive environment? Would you like to make a difference in the lives of seniors and their families? Golden Heart Senior Care is seeking to add a Caregiver Manager / Scheduler to our team in Dayton, OH!
As a key member of our office team, the Caregiver Manager / Scheduler works closely with clients and their families to accurately plan and coordinate their caregiver’s schedule. The scheduler will optimize productivity while managing schedules and handle calls from current and prospective clients.
Job Responsibilities:
- Manage a staff of 40 caregivers, 24/7
- Perform hiring, firing, mentoring, and motivating
- Manage client expectations and matching needs with the perfect caregiver
- Schedule shifts by matching caregiver qualifications and availability to clients’ needs
- Communicate new assignments and/or schedule changes to caregivers and clients
- Identify and address scheduling issues (i.e. call offs, no shows etc.)
- Work under time pressure and manage multiple demands simultaneously
- Follow-up with prospective clients over the phone
- Some evening and weekend on-call work will be required
- May be required to do interviews with prospective caregiver applicants
Successful applicants should meet these requirements:
- Management experience of 3 years or more
- Organizational skills required
- Healthcare background helpful but not required
- Have a high school diploma
- Excellent computer skills
- Be willing to learn our scheduling software
- Have excellent telephone and written communication skills
- Have experience working with clients in a professional setting
- Be detail-focused and able to stay organized
Join our team as a Caregiver Scheduler / Manager! Apply today!
The position of Home Care Scheduler is open at our main office located at 1137 Lyons Rd Dayton, OH 45458. Compensation will be based on experience. Learn more here: http://www.goldenheartohio.com/employment/
Job Type: Full-time
Experience:
- Staff Management of Staff of 10 or More: 2 years (Required)
Work Location: In person
