Call Center Representative/Customer Service

Costumer Service Representative

Responsibilities:

- Handle inbound and outbound calls in a professional and courteous manner
- Provide excellent customer service by addressing customer inquiries and resolving issues
- Conduct data entry and maintain accurate customer records
- Analyze customer needs and recommend appropriate products or services
- Utilize sales techniques to upsell and cross-sell products
- Follow call scripts and adhere to company policies and procedures
- Maintain a high level of phone etiquette, ensuring clear communication and active listening skills
- Multilingual proficiency is a plus, particularly in English and Spanish

Qualifications:

- Previous experience in a Call Center or customer service role preferred
- Strong verbal communication skills in English, additional languages such as Spanish are highly desirable
- Excellent problem-solving skills and ability to think quickly on your feet
- Proficient in data entry and navigating computer systems
- Ability to work independently as well as part of a team
- Sales experience or knowledge of sales techniques is an advantage
- Ability to handle high call volumes while maintaining professionalism and composure

APPLY HERE: https://dxrb.applytojob.com/apply/4GFfEFul9I/Call-Center-Representative-Customer-Service?source=Indeed+Direct

Are you looking for a new opportunity to join a GREAT work culture, with room to grow and plenty of work to go around

Are you a team player with a hunger to grow and make a difference?

Then we need you to help us with our growth!!

Here at ReBath, we strongly believe that the way we do things is just as important as what we do. Our Core Values define how we work together as a team in Love, Excellence and individual Growth. They guide us in determining how we can best serve our customers, team members and communities. As a member of our ReBath team, YOU can be a difference maker!

This position is responsible for:

- Answering phone calls / Setting appointments
- Order Processing
- Customer Service
- General Administrative tasks

Requirements:
- Great with customers on the phone
- Proficient in Word & Excel
- Ability to learn new things
- A Magnificent Attitude!

Benefits

-We offer year round full time employment

-Paid holidays and vacation days

-We offer a medical benefits program

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Evening shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Work setting:

• In-person

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by the supervisor.

Job Types: Full-time, Part-time

Pay: $13.00 - $16.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Paid time off

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• Call center
• In-person

Work Location: In person