Company

Dixieland RebathSee more

addressAddressBirmingham, AL
type Form of workFull-Time
CategoryInformation Technology

Job description

Job Description

Responsibilities:
- Handle inbound and outbound calls in a professional and courteous manner
- Provide excellent Customer Service by addressing customer inquiries and resolving
issues
- Conduct data entry and maintain accurate customer records
- Analyze customer needs and recommend appropriate products or services
- Utilize sales techniques to upsell and cross-sell products
- Follow call scripts and adhere to company policies and procedures
- Maintain a high level of phone etiquette, ensuring clear communication and active
listening skills
- Multilingual proficiency is a plus, particularly in English and Spanish
Qualifications: 
- Previous experience in a Call Center or Customer Service role preferred
- Strong verbal communication skills in English, additional languages such as Spanish
are highly desirable
- Excellent problem-solving skills and ability to think quickly on your feet
- Proficient in data entry and navigating computer systems
- Ability to work independently as well as part of a team
- Sales experience or knowledge of sales techniques is an advantage
- Ability to handle high call volumes while maintaining professionalism and composure
Costumer Service Representative
Are you looking for a new opportunity to join a GREAT work culture, with room to grow
and plenty of work to go around. Are you a team player with a hunger to grow and make a difference?
Then we need you to help us with our growth!! Here at ReBath, we strongly believe that the way we do things is just as important as what we do. Our Core Values define how we work together as a team in Love,
Excellence and individual Growth. They guide us in determining how we can best serve
our customers, team members and communities. As a member of our ReBath team,
YOU can be a difference maker!
This position is responsible for:
- Answering phone calls / Setting appointments
- Order Processing
- Customer Service
- General Administrative tasks
-We offer year round full time employment
-Paid holidays and vacation days
-We offer a medical benefits program
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Benefits:
● 401(k)
● Dental insurance
● Health insurance
● Paid time off
● Vision insurance
Work setting:
● In-person
Note: This job description is not intended to be all-inclusive. The employee may be
required to perform other related duties as assigned by the supervisor.

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Refer code: 8820832. Dixieland Rebath - The previous day - 2024-03-31 22:31

Dixieland Rebath

Birmingham, AL
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