Call Center Representative

Seacrest Services, a leading Property Management Company, is seeking a dedicated and customer-focused Call Center Representative. Our company prides itself on delivering top-notch customer service, starting with our inbound Call Center. The ideal candidate will have a positive attitude, excellent communication skills, and a commitment to providing outstanding service.Responsibilities

• Handle inbound calls and provide excellent customer service
• Process and close work orders for various services including landscape, maintenance, and janitorial tasks
• Assist with Association mailings
• Maintain daily communication with Property Managers and on-site personnel

Qualifications

• Minimum of two years of customer service experience
• Prior experience in a Call Center environment
• Excellent verbal and written communication skills
• Ability to multitask and maintain organization
• Proficiency in computer skills and software usage
• Professional demeanor and pleasant speaking voice
• Experience in Property Management (commercial or residential) is preferred

Compensation

Competitive salary commensurate with experience.

Benefits

• Health, dental, and life insurance
• Disability coverage
• Matching 401K
• Vacation and holiday pay

Seacrest Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.