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SalaryJoin MidSouth Community Federal Credit Union as a full-time Call Center Representative and help us serve others! We pride ourselves on providing convenient and reliable financial services, making banking easier for every member. Our Milledgeville, GA team needs a communicative and upbeat person like you to support us in our mission! Keep reading to see if this job is right for you.
WHAT'S THE SCOPE?
Do you thrive in fast-paced environments and enjoy helping others? Are you great at problem-solving and time management? If so, you would thrive in this Call Center Representative position!
You earn a competitive wage of $16.46 - $20.58/hour and receive wonderful benefits like:
- Paid holidays
- Paid vacation time
- Paid sick time
- Comprehensive benefits (medical, dental, vision, life, and long-term disability)
- 401(k) with match
- Employee assistance program
- Career development opportunities
Come grow your career in the financial industry and join a dynamic team that values integrity, teamwork, and exceptional customer service!
YOUR CONTRIBUTIONS MATTER!
As a full-time Call Center Representative, you work 40 hours per week and have a Saturday rotation.
You're responsible for handling inbound calls from our members and assisting them with whatever they need. Whether you're answering questions, processing banking transactions, or helping customers with various issues, you maintain a positive attitude and friendly demeanor. You update member information, identify cross-selling opportunities, and direct phone calls to the appropriate department. Your efficiency and attention to detail help you keep up with this fast-paced job, making you an invaluable member of our team!
QUALIFICATIONS
- 1+ years of cash handling experience
- 6+ months of experience in a Call Center
- 6+ months of customer service experience
- High school diploma or equivalent
- Excellent communication skills and phone etiquette
Preference is given to candidates with more than the minimum required experience!
ABOUT US
At MidSouth Community Federal Credit Union, we're more than just a financial institution-we're a cornerstone of the community. With over 85 years of service, our mission is clear: to help our members afford life. We're committed to fostering a culture of empowerment and collaboration, where every team member plays a vital role in our collective success. From volunteering to supporting local causes, we prioritize giving back to the community we serve. Join us and become part of a team that's dedicated to making a difference!
JOIN US!
If being a Call Center Representative sounds right for you, go ahead and apply. It should take no more than 3 minutes to complete our initial form. Good luck!
