Call Center Customer Service Agent

Penguin Patch is growing and hiring. Do you have the gift to gab? Do you like chatting on the phone with friends? If so, this is the perfect job for you. We are located by Alta Vista and Keller Hicks near Timber Creek High School, right next door to Keller.

• Do you want to earn some money while putting smiles on kids’ faces?
• We are hiring immediately for full time and part time positions.
• We can work around school schedules!
• Remote work considered based on proven on-site performance.

Our ideal candidate will possess the following:

• Customer Service skills (taking care of our customers on every call – helpful, friendly and kind)
• Excellent communication skills (ability to carry a conversation and build rapport with our amazing customers)
• Goal orientated mindset and competitive spirit (passionate about not only meeting goals but exceeding them)
• Active listening skills (ability to listen and solve problems)
• Computer Skills (ability to maneuver around the computer, sending emails, etc.)
• Teamwork Mentality (ability to cheer on other awesome Penguins)

What do we offer?
- Yearly Prizes and CASH BONUSES!
- Paid Training
- Daily, Weekly and Monthly Prizes, including: Cash Bonuses, Gift Cards, TV’s,
- Fun activities to team build (spa days, shopping days, movie days!)
- 4-day work weeks in the summer
- 2 weeks off at Christmas to spend with your loved ones

- Opportunities to become a Trainer, Team Lead, Convention Rep and MORE

Penguin Patch is a FUN and EASY program that works with parent groups like PTA/PTO in elementary schools. Kids love Penguin Patch. It teaches the joy of giving and making it easy for the parents! We are the market leader when it comes to providing holiday shops to elementary schools nationwide. We build relationships with amazing volunteers over the phone and bring joy and happiness to millions of elementary school children across the country.

APPLY NOW - Training classes start soon!

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Experience:

• Inside sales: 1 year (Preferred)

Work Location: In person