Customer Service And Sales Representative - Call Center

“BUILD” YOUR CAREER WITH TUFF SHED
Based in our Customer Service Center in Lancaster, TX. Tuff Shed is recruiting for full time and part time Customer Service and Sales Representatives, responsible for educating and selling our products and services to our customers.
Work from Home Option Available after Training: 2 days remote / 3 days in office. Hourly + Bonus Program
Do you have what it takes to be a successful TUFF SHED Customer Service and Sales Representative?

• Courteously and professionally communicate and correspond with customers and our partners at The Home Depot via inbound and outbound calls and online chat and email, and text.
• Accurately track and report customer leads and Sales via our robust CRM system.

REQUIRED SKILLS AND EXPERIENCE:

• Highly motivated, with a competitive spirit
• Ability to work within a flexible schedule, including evenings and weekends (hours of operation are Mon-Sat 7:00am to 9:00pm, and 8:30am to 7:00pm on Sunday).
• Experience working in a Call Center or Customer Service environment preferred
• Sales experience, including direct sales/internet/phone sales preferred
• Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software is highly preferred
• Ability to solve problems using sound logic and good business judgment
• Ability to read, write and understand instructions given orally, in writing and/or in diagram form
• Ability to prepare written correspondence such as emails and chats that create a professional image for Tuff Shed
• Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
• Ability to prioritize and effectively manage time
• Ability to work successfully within a team environment
• No cold calling, all sales leads are sent to you
• Bilingual (English/Spanish) skills a plus

WHAT’S IN IT FOR YOU?

• Sales Bonus Program!
• An opportunity to join a successful company and be part of the growth of the team! We offer competitive pay and benefits!
• Full Time: PTO, paid holidays, medical/dental/vision and life insurance, Employee Stock Ownership Plan (ESOP), a 'Safe Harbor' 401(k) plan, Tier-based Sales Bonus Program
• On-Demand Access to your pay! (restrictions may apply)

WHO WE ARE:

• Founded on an entrepreneurial spirit and an unwavering commitment to quality, Tuff Shed was established in 1981, and has since developed into America's largest manufacturer and installer of storage buildings and garages, having built more than one million buildings for satisfied customers. We utilize cutting edge green technology in our materials and manufacturing processes, hold multiple U.S. Patents, and are an approved GSA vendor.

NEXT STEPS:

• Learn more about us! Check out the TUFF SHED Website at www.888tuffshed.com
• Interested? Select "Apply!" We'd love to hear from you!
• Predictive Index Survey: As part of the application process, please take a short survey, called Predictive Index. Click on the following link to complete this five to seven minute survey: https://assessment.predictiveindex.com/4Va/7c2a4411-266f-442b-886c-7769288e3a86?type=candidateba

Tuff Shed is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, genetic information or any other status protected by law or regulation.
SLS2021

Health insurance, Dental insurance, 401(k), Paid time off, Work from home, Vision insurance, Employee stock ownership plan, Life insurance