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Form of workJob Description
Are you a bilingual Medical Assistant (MA) looking for a new way to apply your skills? Look no further! We are hiring MAs for a healthcare organizaitons Call Center!
You will join a passionate and motivated team who demonstrates compassion, respect, empathy and integrity on every call with patients and customers. Each day brings something new as you service 25+ clinics, 400 providers, and 42 programs in San Diego.
- Hourly Rate: $23-31/hr
- Temp-to-Hire: 17 weeks as a temporary employee with ability to stay on as a permanent employee
- Schedule: 40 hours/wk, 10:30am-6:30pm Mon-Sat--pick which weekday youll have off! - Spanish
- Schedule: 40 hours/week 10AM-6PM - Tagalog or Vietnamese
To work in the Call Center, you will...
Efficiently and actively provides excellent customer service by properly greeting, listening, assisting, closing each call in a pleasant, professional and helpful manner.
- Provide excellent customer service defined by professionalism and helpfulness
- Assess and the needs of each patient who calls
- Schedule and manage appointments plus assist with the completion of pre-registration
- Showcase an ability to multitask and manage changing priorities in a fast-paced, high call volume environment
Please do not apply if you do not have the following
- Bilingual in either Spanish, Tagalog or Vietnamese
- MA or receptionist experience 3-5 years or medical Call Center experience 1 year
- Are able to work the schedule provided in the description
Requirements
Please only apply if you have the following:
- Minimum: High School Diploma or GED equivalent.
- Preferred: Medical Assistant Certification
- The ability to type accuranately and speedily (at least 40 words per minitute--we can provide a quick test assess this!)
- 1 year of healthcare Call Center experience or MA 3-5 yrs
- NOTE: A successful completion of an externship program with San Ysidro Health can satisfy the past experience requirement
Benefits
- No-cost and low-cost medical, dental and vision benefit options
- Comprehensive wellness program
- Tuition discount and education reimbursement programs
- Employee Assistance Program with emotional well-being support
- Retirement plan options
And more…
Silver Medical Staffing is a rapidly growing, locally owned and operated staffing agency based in San Diego County looking to hire great candidates! We are a nurse-owned agency and we offer competitive pay rates.
