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Form of workBusiness Systems Analyst with Salesforce Marketing Cloud platform exp
Malvern PA - - 3 days onsite - 2 days remote
6+ Months Contract
Rate: $45/hr on C2C MAXX
Responsibilities
Qualifications
- Translate business requirements into well-designed transactional communications that include client, retail, or institutional communications
- Lead technical design sessions, designing and documenting technical solutions that are aligned with the client's business objectives
- Partner with Business teams and Process Experts to write requirements for Customer Success Platform
- Engagement with System and Process experts to help identify solutions to business pain points
- Engagement with the Change Management team to plan for Change Management as needed for each initiative
- Drive systems-related project execution in direct partnership with Information Technology (IT) (system administrators and development scrum teams), measure and document business results achieved through solution implementation
- Lead User Acceptance Testing (UAT) business planning, execution, and go live
- Partner with project stakeholders, IT, and System Administrator teams to prepare for Go-Live and post-go-live
Qualifications
- 4+ years of Business Analyst experience, or focus on project/program management
- 2+ years of experience working within the Salesforce Marketing Cloud platform in a Business Analyst role
- Proficient in Microsoft Office Suite including Excel, Word and PowerPoint
- Proficient in Adobe Workfront application experience preferred
- Understanding of systems analysis
- Excellent written and verbal communication skills
- Ability to multi-task and perform effectively in a fast-paced environment
- Able to work independently and consider cross-functional and downstream impacts with close attention to detail
- Ability to think proactively and identify solutions to drive business needs
- Ability to leverage out-of-the-box Salesforce Marketing Cloud features vs. custom development for business requirements
- Systems Analyst or Consulting experience preferred
- Process workflows experience desired
- Business analysis experience desired
