Address
Form of workBusiness Systems Analyst
Miami, FL, USA Milford, CT 06461, USA Req #507
Monday, October 31, 2022
We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe.
The Systems Analyst II is a position within the Internal Consulting team across business analysis, system analysis, and process consulting job families. Systems Analyst II have some industry and technology experience, but are not independent practitioners. They support Senior Systems Analysts or BSA Managers on the project workstreams. Majority of the work activities are delivery focused e.g. requirements gathering workshops, documentation, test script development etc. Systems Analyst II should have strong analytical and quantitative problem-solving skills. They should also have the ability to work collaboratively in a team environment.
Essential Functions:
- Liase with internal and external customers to gather, document and analyze detailed business / system / product requirements needed by Technology teams to deliver projects.
- Identify gaps in requirements and following up with stakeholders to resolve gaps, communicate requirements clearly using a variety of formats (e.g., user stories, acceptance criteria, functional"
- Develop technical, functional, and strategic artifacts such as solution diagrams, business requirements, and business cases to support delivery of the projects across the SDLC.
- Become a subject matter expert in the Subway ecosystem and develop the ability to explain technical concepts in simple terms to business stakeholders.
- Plan, prioritize and manage project scope and product feature backlog and development of requirements and user stories where appropriate.
- Work closely with internal and external customers and stakeholders, including any third parties to gather business requirements and define software functionality, throughout the release lifecycle, from inception to general release to ongoing support. May also work with internal and/or external development teams and vendor partners to deliver project objectives.
- Support the project and program managers to ensure that the projects are delivered on budget and on time
- Contribute to the Internal Consulting practice development initiatives such as training, intellectual capital development, benchmarking, training, and recruiting etc.
- Validate all requirements, stories meet acceptance criteria, has the appropriate acceptance tests and accept requirements and stories as appropriate only if it passes all validations
- Adapt to changing expectations and project demands. Develop a client first mindset. Become well versed in the internal consulting methodology and frameworks. Be flexible to be utilized >90%.
Skills & Abilities:
- Bachelors Degree - Business, Computer Science, Engineering or other technical discipline or equivalent experience.
- SCRUM Product Owner Certification Preferred. PMI certification or equivalent preferred
- "2+ years' overall experience in Consulting, IT services, and other Technology / Engineering functions.
- 1+ years' experience as a Product Owner, Project Manager, Product Management or Business Analyst"
- Passion for working in the QSR / Retail CPG industry and staying current with technology trends
- Understanding of software development lifecycles (i.e. Agile, SCRUM, Waterfall, Iterative). Experience working with offshore and onshore development teams in Agile and Scrum methodologies using industry-standard tools (e.g., JIRA, TFS)
- Strong influential communication skills (verbal, written and presentation), with the ability to exert influence and meet commitments in a highly matrixed organization
- Prior experience in a technical domain / consulting preferred with ability to successfully adapt to changing priorities.
- Ability to anticipate risks and devise solutions in the moment. Comfort with ambiguity, frequent change, or unpredictability.
- Market research skills, including a curiosity for new technology products and trends, and the ability to explain their business value and impact.
- Ability to liaise with disparate stakeholder groups and align them toward common goals and outcomes.
The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/M/F/D/V
Other details - Job Family Internal Consulting
- Pay Type Salary
- Required Education Bachelor's Degree
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