Address
Form of workSalary : $67,016.98 - $90,782.85 Annually
Location : Riverside
Job Type: Regular
Job Number: 23-86110-03
Department: TLMA Administration
Division: Agency Administration
Opening Date: 11/21/2023
Closing Date: 11/29/2023 11:59 PM Pacific
ABOUT THE POSITION
Click Here to learn more about the incredible benefits of working for the County of Riverside!
The County of Riverside's Transportation and Land Management Agency (TLMA) has an opportunity for a Business Process Analyst I to join their team located in Riverside.
The Business Process Analyst I will perform analysis, design, development, maintenance, and troubleshooting activities in support of the Department's PLUS Software management system. The position will also serve as a Business Process resource on all matters involving the support, maintenance, enhancement, and upgrade of the County's integrated enterprise systems as well as provide functional support, analysis and design specifications, as needed, to programming staff.
TLMA is looking for candidates that have experience maintaining land management systems, who are aware of TLMA department processes, and/or have experience with large scale databases.
The Business Process Analyst I is the first professional level classification in the Business Process Analyst series. Incumbents are expected to perform basic and routine duties where the majority of duties can be learned in a brief period of time, are clearly defined and have established guidelines which require minimal interpretation.
The Business Process Analyst I is distinguished from the Business Process Analyst II in that the latter completes the full scope of assignments with little guidance.
Meet the Team!
The County of Riverside is the umbrella agency for multiple county departments, as well as a few distinct TLMA divisions/departments. The departments include: the Transportation, Planning, Building and Safety, and Code Enforcement Departments, the Riverside County Airport Land Use Commission (ALUC), the Aviation Division, and TLMA Agency Administration. The portfolio's departments are focused on infrastructure, facilities, and critical services, which are essential to the quality of life, safety, well-being, and public health of Riverside County residents.
EXAMPLES OF ESSENTIAL DUTIES
•Troubleshoot, provide production support, identify problem areas, and correct system set-up when production errors are identified; work directly with vendors for resolution of underlying system program problems; search corporate websites for posted resolutions and remedies that could resolve identified problems.
•Participate in the design and evaluation of Business Processes required for the implementation of enterprise systems modules and upgrades; review effect of new components to determine if previously modified processes can be eliminated and/or if new release will also require modification; participate in system testing to ensure that the new release provides the expected results throughout the business cycle.
•Review and evaluate existing County Business Process models to identify potential areas for automation and streamlining; develop recommendations for new or modified processes; test all changes prior to final implementation to ensure appropriate results.
•Coordinate with user departments on new/changed local ordinances and labor agreements, legislation, reporting, and regulations.
•Design, implement and maintain system set-up tables and parameters to ensure compliance with state and federal requirements; interpret and analyze new or updated regulations to identify needed system changes.
•Coordinate and implement system security.
•Maintain context-sensitive on-line help reference to reflect the most current structure within the system.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited college or university with a bachelor's degree in public/business administration, human resources, finance, computer science, information systems, or a related field to the assignment. (Additional qualifying experience in a functional support area may substitute for education on the basis of 30 semester or 45 quarter units equaling one year of full-time experience.)
***Please Note: If qualifying using educational units, proof is required by the closing deadline. Applications without proof of degree/educational units completed will not be considered. Please see "Supplemental Information" below for guidelines.***
Experience: One year of technical or paraprofessional level work which would demonstrate possession of the listed knowledge and abilities.
Other Requirements:
Must possess a valid California Driver's License to attend various meetings throughout the County.
Knowledge of: Principles and practices of enterprise functions; project specifications development; application design; application of industry/corporate standards and conventions for systems analysis and quality assurance; installation, testing and migration process and techniques; quality and version control processes; the use of packaged, off-the-shelf and 3rd party application software, including office automation tools.
Ability to: Write/modify technical and user documentation; prepare flow process diagrams and other design graphics; use basic principles, practices and functional activities for the maintenance and enhancement of enterprise systems components; gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations; speak and write effectively; read, interpret and apply laws, rules, regulations, standards, and procedures; establish and maintain effective working relationships with others and gain their cooperation.
SUPPLEMENTAL INFORMATION
Education/Required Documents Guidelines: Upload a copy of any official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).
What's Next? To be considered for this exceptional career opportunity, please submit an application that reflects the years and months of employment and positions held as well as relevant work experience and skills.
This recruitment is only open to current County of Riverside Employees. Applicants who are current employees of the Office of Economic Development may be considered before other applicants depending on the volume of applications received.
Qualified applicants may be considered for future vacancies throughout the County. Applications received prior to the closing date will be considered based on the information submitted so be sure to include all relevant work experience details in your application. Changes or alterations cannot be accepted. No late applications will be permitted.
Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered.
Based on the number of applications received, this posting may close without notice
All referred candidates must be interviewed by the Department with priority established by the order of eligible list type in the following order:
Reasonable Accommodation
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at:
General Information
If you have any questions regarding this posting, please contact Alyssa Wallace at alyssawallace@rivco.org
GENERAL APPLICATION INFORMATION:
Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, A pre-employment physical examination and background check may be required.
MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.
Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).
A new member is defined as any of the following:
CalPERS refers to all members that do not fit within the definition of a new member as "classic members".
Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.
Note:
This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to or by calling the Benefits Information Line at (951) 955-4981,
Option 2.
If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.
VACATION ACCRUAL (Bi-Weekly Accrual):
0 < 3 year = 80 Hours (10 Days)
4 < 9 years = 120 Hours (15 Days)
10 or more years = 160 Hours (20 Days)
Maximum Vacation leave accumulation is 480 hours.
SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.
HOLIDAYS: Normally 12 paid holidays per year.
BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).
BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.
DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.
POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.
OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.
01
I affirm that my answers to the following questions are truthful and accurate to the best of my knowledge. I also understand that my answers will be verified with the information I have provided in my application.
02
Select the answer that best describes your current driver's license status:
03
Are you a current regular, part time, temporary, per diem, or seasonal employee with the County of Riverside?
04
Are you a current regular, temporary, or per diem employee with the Transportation & Land Management Agency (TLMA)?
05
Please briefly describe any ex...
Location : Riverside
Job Type: Regular
Job Number: 23-86110-03
Department: TLMA Administration
Division: Agency Administration
Opening Date: 11/21/2023
Closing Date: 11/29/2023 11:59 PM Pacific
ABOUT THE POSITION
Click Here to learn more about the incredible benefits of working for the County of Riverside!
The County of Riverside's Transportation and Land Management Agency (TLMA) has an opportunity for a Business Process Analyst I to join their team located in Riverside.
The Business Process Analyst I will perform analysis, design, development, maintenance, and troubleshooting activities in support of the Department's PLUS Software management system. The position will also serve as a Business Process resource on all matters involving the support, maintenance, enhancement, and upgrade of the County's integrated enterprise systems as well as provide functional support, analysis and design specifications, as needed, to programming staff.
TLMA is looking for candidates that have experience maintaining land management systems, who are aware of TLMA department processes, and/or have experience with large scale databases.
The Business Process Analyst I is the first professional level classification in the Business Process Analyst series. Incumbents are expected to perform basic and routine duties where the majority of duties can be learned in a brief period of time, are clearly defined and have established guidelines which require minimal interpretation.
The Business Process Analyst I is distinguished from the Business Process Analyst II in that the latter completes the full scope of assignments with little guidance.
Meet the Team!
The County of Riverside is the umbrella agency for multiple county departments, as well as a few distinct TLMA divisions/departments. The departments include: the Transportation, Planning, Building and Safety, and Code Enforcement Departments, the Riverside County Airport Land Use Commission (ALUC), the Aviation Division, and TLMA Agency Administration. The portfolio's departments are focused on infrastructure, facilities, and critical services, which are essential to the quality of life, safety, well-being, and public health of Riverside County residents.
EXAMPLES OF ESSENTIAL DUTIES
•Troubleshoot, provide production support, identify problem areas, and correct system set-up when production errors are identified; work directly with vendors for resolution of underlying system program problems; search corporate websites for posted resolutions and remedies that could resolve identified problems.
•Participate in the design and evaluation of Business Processes required for the implementation of enterprise systems modules and upgrades; review effect of new components to determine if previously modified processes can be eliminated and/or if new release will also require modification; participate in system testing to ensure that the new release provides the expected results throughout the business cycle.
•Review and evaluate existing County Business Process models to identify potential areas for automation and streamlining; develop recommendations for new or modified processes; test all changes prior to final implementation to ensure appropriate results.
•Coordinate with user departments on new/changed local ordinances and labor agreements, legislation, reporting, and regulations.
•Design, implement and maintain system set-up tables and parameters to ensure compliance with state and federal requirements; interpret and analyze new or updated regulations to identify needed system changes.
•Coordinate and implement system security.
•Maintain context-sensitive on-line help reference to reflect the most current structure within the system.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited college or university with a bachelor's degree in public/business administration, human resources, finance, computer science, information systems, or a related field to the assignment. (Additional qualifying experience in a functional support area may substitute for education on the basis of 30 semester or 45 quarter units equaling one year of full-time experience.)
***Please Note: If qualifying using educational units, proof is required by the closing deadline. Applications without proof of degree/educational units completed will not be considered. Please see "Supplemental Information" below for guidelines.***
Experience: One year of technical or paraprofessional level work which would demonstrate possession of the listed knowledge and abilities.
Other Requirements:
Must possess a valid California Driver's License to attend various meetings throughout the County.
Knowledge of: Principles and practices of enterprise functions; project specifications development; application design; application of industry/corporate standards and conventions for systems analysis and quality assurance; installation, testing and migration process and techniques; quality and version control processes; the use of packaged, off-the-shelf and 3rd party application software, including office automation tools.
Ability to: Write/modify technical and user documentation; prepare flow process diagrams and other design graphics; use basic principles, practices and functional activities for the maintenance and enhancement of enterprise systems components; gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations; speak and write effectively; read, interpret and apply laws, rules, regulations, standards, and procedures; establish and maintain effective working relationships with others and gain their cooperation.
SUPPLEMENTAL INFORMATION
Education/Required Documents Guidelines: Upload a copy of any official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).
What's Next? To be considered for this exceptional career opportunity, please submit an application that reflects the years and months of employment and positions held as well as relevant work experience and skills.
This recruitment is only open to current County of Riverside Employees. Applicants who are current employees of the Office of Economic Development may be considered before other applicants depending on the volume of applications received.
Qualified applicants may be considered for future vacancies throughout the County. Applications received prior to the closing date will be considered based on the information submitted so be sure to include all relevant work experience details in your application. Changes or alterations cannot be accepted. No late applications will be permitted.
Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered.
Based on the number of applications received, this posting may close without notice
All referred candidates must be interviewed by the Department with priority established by the order of eligible list type in the following order:
- Layoff
- Accommodation
- Regular
Reasonable Accommodation
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at:
General Information
If you have any questions regarding this posting, please contact Alyssa Wallace at alyssawallace@rivco.org
GENERAL APPLICATION INFORMATION:
Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, A pre-employment physical examination and background check may be required.
MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.
Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).
- Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
- Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
- Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. As of July 1, 2020, the employee contribution is 7.25% and subject to change annually.
A new member is defined as any of the following:
- A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.
- A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.
- A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.
CalPERS refers to all members that do not fit within the definition of a new member as "classic members".
Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.
Note:
This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to or by calling the Benefits Information Line at (951) 955-4981,
Option 2.
If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.
VACATION ACCRUAL (Bi-Weekly Accrual):
0 < 3 year = 80 Hours (10 Days)
4 < 9 years = 120 Hours (15 Days)
10 or more years = 160 Hours (20 Days)
Maximum Vacation leave accumulation is 480 hours.
SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.
HOLIDAYS: Normally 12 paid holidays per year.
BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).
BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.
DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.
POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.
OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.
01
I affirm that my answers to the following questions are truthful and accurate to the best of my knowledge. I also understand that my answers will be verified with the information I have provided in my application.
- Yes
- No
02
Select the answer that best describes your current driver's license status:
- I have a valid California driver's license.
- I am able to obtain a valid California driver's license.
- I currently have a valid out-of-state driver's license, and I am able to obtain a valid California driver's license.
- I do not have and/or I am not able to obtain a California driver's license.
03
Are you a current regular, part time, temporary, per diem, or seasonal employee with the County of Riverside?
- Yes
- No
04
Are you a current regular, temporary, or per diem employee with the Transportation & Land Management Agency (TLMA)?
- Yes
- No
05
Please briefly describe any ex...
