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Form of workWhat does the BusinessOffice Manager do?
This is a highly visible role at our care center whereyou would get involved in many different areas of our business! You would bedirecting the overall administrative, billing and accounting of our skillednursing center's Business Office in accordance with all applicable laws,regulations, and Prestige Care standards. This is a terrific jump off point tonot only make a difference every day, but to start (or build) a career in thehealthcare field, with the Prestige Care Family!
Why join thePrestige Care Family in the Business Office Manager role and what can we offeryou?
- See the impact of your expertise and care byinteracting with our residents and their families on a daily basis, and get toknow them long term.
- This is a fast-paced environment where therewill be a lot on your plate, but important work that truly matters and helps.
- You will be able to collaborate with a strongteam of health care providers, all while working in a home-like setting.
- You will have the ability to bring pure joy andcommunity to our residents.
- Enjoy a strong promote-from-within culture: thepossibilities are endless.
- Our 35+ year old, family-owned and operated organization(with over 80 locations in 8 states) means we aren't too small, but not toobig. You are known here.
- There are many Office Manager and other similarroles - in this one, you can go home every night knowing that what you didtruly mattered. We love and serve seniors in their time of need, and it's trulyrewarding work.
In this job, everyday you will...
1. Manages Business Office systems in accordancewith Prestige procedures including completion of daily, weekly and monthlytasks and non-negotiables.
2. Maintains accurate and up to date records ofBusiness Office functions including accounts receivable (A/R), accounts payable(A/P), admissions and census numbers, resident insurance information andfinancial files, bank deposits, petty cash and resident trust accounts.
3. Performs routine billing processes by ensuringbilling is set up, billed and collected in a timely and accurately manner.Identifies, researches and corrects billing discrepancies.
4. Manages collections of all receivables accordingto Prestige procedures and document efforts within billing system. Partnerswith Administrator and regional support to problem solve and collect ondifficult accounts.
5. Assists with the admission process for newresidents by verifying payer source and completion of admission forms.
6. Completes month end close within designatedtimeframe, participates in monthly A/R review and completes necessary reportsas required.
7. Provides prompt, professional and courtesycustomer services to residents, family members, vendors and outsiderepresentatives. Communicates with residents and/or responsible partiesregarding bills and financial obligations.
8. Manages petty cash and resident trust accounts.Ensures accounts are balanced and update to date according to state regulationsand Prestige policy.
9. Maintains in-depth knowledge of Skilled Nursinginsurance billing including Medicaid, Medicare, private insurance, HMOs, andco-insurance and stays apprised with industry changes regarding covered chargesand billing best practices.
10. Participates as part of the leadership team byactively contributing in problem solving, decision making, center andcompany-wide initiatives and attending leadership team meetings such as standup, Triple Check, Utilization Review (UR), Quality Assurance PerformanceImprovement (QAPI), and other meetings as required.
Education & Experienceyou need to qualify:
- Two years' experience working in Business Officeincluding managing accounts receivable required.
- Must be proficient with Microsoft Excel and haveexperience using accounting software.
- Experience with Skilled Nursing and knowledge ofMedicaid and Medicare billing preferred.
- Ability to work independently to prioritizeresponsibilities and meet deadlines.
Ways you can advancebeyond the Business Office Manager role:
Once you master this role, you could consider any numberof clinical roles with additional education, including the Licensed PracticalNurse, Registered Nurse, Staff Development Coordinator, or Unit Manager roles withPrestige Care.
EOE/M/F/VETS/DISABLED - At Prestige, it is our promise to personally touch lives every day. It is a philosophy of caring based on our core values of integrity, trust, commitment, and respect, that are at the center of all that we do. We are committed to a diverse and inclusive workforce that represents all of us, coming from different experiences, cultures, backgrounds, and viewpoints. Inclusion is the way we treat one another and how we celebrate what makes us different.
Prestige is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Wenatchee, WA
Who Is Prestige Care?
Prestige Care is a family of over 75 Skilled Nursing +post-acute care centers, as well as assisted living and memory care communitiesin 8 Western states. We are an organization of over 5,000 team members whoserve thousands of residents, where we have the privilege of personallytouching their lives every day.
We have four core values of integrity, trust, commitment,and respect that guide everything that we do. With a strong commitment tocareer development and advancement, Prestige Care is an employer that can helpyou achieve your career goals and objectives. With a healthcare career atPrestige Care, you will enjoy a collaborative, team-oriented environment whereyour work truly matters at the end of every day.
Summary of Benefits
Full-time team members are eligible for Prestige'scomprehensive benefit package including choice of medical plans, HSA/FSAaccounts, dental and vision insurance, and company paid life and AD&Dinsurance. All team members are eligible to participate in the company'sretirement plans with a company match for those who meet the hours and servicerequirements. Additional benefits include Employee Assistance Program andEducation Reimbursement program.
Full-time and Part-Time team members (over 20 hours/week)accrue PTO at rate of 0.0423/hour during their first year. Exempt Employeesaccrue 16 days of PTO each year.
