Business Development/Nurse Liaison

Business Development/Nurse Liaison

StoryPoint Group

Position Summary:

Nurse Liaison is professional responsible for following patients through the health care continumn. They will provide patient support, coaching and ensure services are in place for a successful transition home. Hospital Liaison will be responsible for interacting, building and expanding relationships with physicians, hospitals, skilled nursing facilities, senior agencies and asking for additional business. They will provide educational presentations and materials, support groups, needs assessments, advanced care planning and other supportives services such as patient calls, following residents on leave of absence and discharge coordination. This position is a sales position with expected goals and targets.

Required Experience/Skills for Nurse Navigator:

• 3-5 years of health care experience preferred, but not required.
• Strong technical skills in Microsoft Office Suite (Word, Excel, PowerPoint, TEAMS, Outlook)

• Strong presentation and public speaking skills required
• Good communicatior, able to articulate product lines and services
• Sales skills
• Solutions orientated
• Thrives in a fast-paced environment while remaining proactive, organized, and energetic.
• Proven self-starter with the ability to initiate, manage and complete multiple projects while working independently.
• Ability to improvise, multi-task and prioritize in a fast paced, always changing environment while maintaining composure.
• Demonstrates the importance of detail and follow through.
• Great time management skills
• Exercises good judgment and sensitivity to confidential and non-routine matters required.

Primary Responsibilities for Nurse Navigator:

• Actively demonstrates company culture and values safety, common beliefs, and a culture of feedback.
• Promote all CSIG service lines and drive referral business
• Patient follow up while in hospital and upon discharge
• Patient coaching and support (bedside and/or virtual) in develop personal health care plan
• Patients needs assessments
• Facilitate support groups
• Provide patient and professional educational services
• Welcome and follow up calls
• Answer and support health care help line
• Work collaborately with the Health Care Specialist to provide support to medical professionals
• Performs other tasks as needed.

General Working Conditions:

While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 50 pounds. The noise level in the work environment is moderate. Some travel may be required.

We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.

Equal Opportunity Employer

#SPIND