Business Development Sales (Bdc)

Desert Toyota of Tucson AZ is looking for Business Development Sales (BDC)

Salary $40,000 - $60,000 a year 

This is NOT a telemarketer position. Our representatives are responsible for engaging customers, building relationships, and ultimately helping them with their vehicle purchase. The staff is ready to help customers purchase a new or used vehicle in the Tucson area.

Job Duties:

Answer and analyze all inbound leads and work with customers.

Answer all incoming phone calls using inbound scripts to schedule appointments.

Log all customer information/comments into CRM.

Respond promptly (within 10 minutes) to internet leads and contact customer by phone.

Contact customers using outbound scripts to schedule appointments for sales.

Schedule all future contact as needed.

Re-schedule no-show customer appointments

Generate e-mails and phone calls according to contact timelines.

Knowing your new / used car inventory.

Forward all customer concerns to BDC Manager and follow-up.

Excellent professional presentation for a selected clientele.

Skills & Experience:

Customer service phone experience required.

Automotive experience preferred.

Must have strong customer service acumen.

Excellent conversational skills

Must enjoy working with other professionals in a very friendly and team-oriented environment.

Requirements:

Must have excellent attendance.

Able to work any shift that has been assigned. Must be flexible with your schedule ? i.e. nights, weekends, holidays.

Must be able to handle heavy phone volume.

Ability to work on multiple software applications.

Competitive pay plan with Salary Plus Commission!

We offer a full benefits package including medical, dental, short-term disability, long term disability, and voluntary life insurance. The Berge Group also provides employer paid Basic Life Insurance and 401(K) with a company-match.

As part of our application process, we perform background checks and drug screening.

We are an Equal Opportunity Employer (Gender/Minority/Veterans/Disabled) and participate with the E-Verify Employment Eligibility program. Bilingual candidates welcome.

Requirements

As part of our application process, we perform background checks and drug screening