Business Development Representative - Premium - North America

Are you ready to shape the future of a product used by thousands of businesses and millions of consumers? Phorest Salon Software is the driving force behind over 10,000 hair and beauty salons across the UK, Ireland, Germany, Australia, Finland, USA, Canada, UAE, and Netherlands. Our platform efficiently manages a staggering 7 million appointments each month for hair and beauty enthusiasts. Phorest is the premier salon software brand for premium independent salons in these markets, and we're poised to become the preferred platform for companies looking to create applications for premium salons.

Our system touches every aspect of the salon experience, from our in-salon software desktop application to Phorest Go (our native staff application), online booking websites for salons, and custom native apps for individual salons. In an average month, Phorest processes 3 million appointments, sends over 3 million SMS messages, and 4 million emails. We also facilitate 200,000 online bookings per month and have developed more than 150 custom white-label native apps.

The Opportunity:

As a Business Development Representative for the Premium market in North America, Phorest is looking for a highly motivated and driven sales professional to help grow our already market leading presence and grow our Outbound Sales process. You will be joining an experienced and highly motivated sales team, where you will have the opportunity to impact the way we do business.

Your ambition and creativity will be essential in helping us reach our goals. We champion independent salons, and our product fuels growth for these clients – we are looking for someone who is passionate about helping salons on their road to success. In addition to working for a great company, we offer competitive pay, a dynamic and flexible work environment, and the opportunity to make a real impact in North America.

What You Will Do:

• Work with a number of Partners and build relationships with their representatives in order to generate referrals for Phorest. Partners in NA include: brands/ distributors/ business coaches/ education companies/ service providers for salons / influencers etc. and we will assign pre-formed partners for you to work with.

• Proactively communicate with reps to determine how best to approach prospect salons e.g. introductions, ride-alongs, etc.

• Ensure referral partners are set up with correct lead forms and ensure leads are captured through correct process and tracked

• Nurture relationships with Referral Partners to generate opportunities

• All Referral Partners to have quarterly meetings with Premium BDR

• Identify Partnership opportunities and events to drive lead and opportunity generation

• Manage and reconcile all payments to referral partners on a monthly basis

• Proactively engage with North American Sales and Marketing Teams to execute Partnership events ( obtaining lists/ inviting salons/ Following up with partner contacts)

• Targeted on opportunities created

• Minimum contact with referral partners once per quarter (all tracked in Salesforce and Outreach)

• Support North American Brand Partnership efforts by networking with reps and attending events

• Support North American Brand Partnerships by driving engagement and adoption with salons. This would include salon visits/ ride-alongs with brand sales reps/ recommending Phorest salons for pilot exercises/ Working with salons to ensure they understood the benefits of the partnership

• Attend Non Partnership events as requested

• Seek out Event opportunities for 2023/24 and beyond

Your Objective:

• Generate pipeline with qualified salons who have the potential to be amazing, forever customers

• Manage and execute ABM program to strategic list of mulit-location salons as well as strategic single location salons

• Represent Phorest on the front lines (every first conversation) including our values, culture, and identity

• Partner with our Sales reps throughout the full cycle sales process

• Run discovery calls when appropriate

• Learn to Demo the software and closing process. Will need to run demos and close deals in certain situations

You, the Ideal Candidate:

• Have at least 3 years experience working in sales in a busy SAAS environment

• Possess 3+ years of experience in the Hair and Beauty industry (an advantage)

• Knowledge of Salesforce is a distinct advantage.

• Enjoy building relationships

• Have strong objection handling skills

• Are proactive in keeping in touch with competitor pricing and strategies

• Possess a growth mindset

• Excel at multitasking and thrive in a fast-paced environment

• Ideally on MST, PST or CST to support partnerships in these timezones

• Must be willing to travel to conferences and events

• Must be willing to spend periods of time on the road working in-person with partners and their teams

Phorest is an equal opportunities employer and we value diversity at our company. Phorest does not discriminate on the basis of race, colour, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law.

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to chat and see if you could be a great fit.