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Form of workAt Houston Methodist, the Business Development Program Manager position is responsible for the coordination of strategic Business Development plans for the continued growth of HM operations driving volumes for assigned programs, service lines and sponsorships. Is accountable for performance for assigned areas. This client-facing role manages relationships with hospital leadership, physicians, and vendors and leads the development, implementation and measurement of assigned service line plans. The Program Manager works independently in managing the strategic physician recruitment process as service lines mature, develop and grow.
Requirements:
- Maintains positive relationships and outcomes with sponsored organizations, hospital leadership and Business Development stakeholders as assigned across the hospital to influence alignment on strategic Business Development initiatives that support the organization
- Independently fosters positive outcomes among stakeholders to drive creative solutions.
- Leads communication with authority to individuals and groups in a manner that engages and helps them understand and retain information.
SERVICE ESSENTIAL FUNCTIONS
- Independently leads development and implementation of Business Development plans, develops and manages recurring reports on Business Development performance. Serves as primary resource/subject matter expert to event support staff (as appropriate) and/or Business Development team in leading assigned projects (as appropriate).
- Supports the implementation of the strategic plan for physician recruitment and physician contracts in line with Medical Staff Development Plan.
- Proactively reviews and updates Business Development market share and presents changes.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Drives Business Development strategy for and evaluates the success of programs, service lines and/or assigned sponsorships.
- Contributes to development of effective business cases and presents to Business Development leadership, to influence and facilitate strategic change.
FINANCE ESSENTIAL FUNCTIONS
- Develops, presents and gains approval of Business Development plans and budgets to Business Development management.
- Independently measures physician on staff results and provides recommendations for improvement. Proactively seeks opportunities to optimize spending and results across channels.
- Ensures timely submission of invoices; tracks and adheres to budgets for assigned projects.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Independently optimizes service line strategy and initiatives to grow physician and patient volumes.
- Proactively problem solves when challenges present themselves.
- Leads conversations with hospital stakeholders about overall direction and implementing change within established Business Development or service line initiatives.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Communications or related field
- Master's preferred
WORK EXPERIENCE
- Seven years experience related to Business Development, physician relations and communication
- N/A
KNOWLEDGE, SKILLS, AND ABILITIES
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
- Uniform No
- Scrubs No
- Business professional Yes
- Other (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
- On Call* No
TRAVEL**
**Travel specifications may vary by department**
- May require travel within the Houston Metropolitan area Yes
- May require travel outside Houston Metropolitan area Yes
Company Profile:
Since 1998, Houston Methodist Sugar Land Hospital has been serving Fort Bend and the surrounding counties. Residents have come to rely on a level of compassionate care and leading-edge technology that was once available only in the Texas Medical Center. Houston Methodist Sugar Land Hospital tied for No. 5 in Houston and No. 9 (four-way tie) in Texas in U.S. News & World Report’s best hospital rankings in 2022. With 324 operating beds, 23 operating rooms and more than 2,400 employees, Houston Methodist Sugar Land Hospital provides comprehensive, personalized care for the community.
