Job Title: Business Analyst
Location: Chicago, IL (Hybrid) (LOCALS ONLY)
Duration: Long Term Contract
The Client is the fourth largest school district in the United States, serving over 320,000 students in 600+ schools and employing nearly 36,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. To fulfill this mission, we make three commitments to our students, their families, and all Chicagoans: academic progress, operational excellence, and building trust. Six core values are embedded within these commitments student-centered, whole child, equity, academic excellence, community partnership, and continuous learning.
CPS is currently supporting a Board Production Process project for the elected school board in January 2025. This will include a software implementation and some process enhancements that will require a BA to map out the desired future state and capabilities mapping for our various stakeholders
Business Analysis Responsibilities:
- Conducts and facilitates requirement gathering sessions, Performs Fit/Gap Analysis, and develops and documents Business, and System Requirements as well as User Story
- and Use Case Scenarios.
- Conducts and facilitates Joint Application Design sessions and develops functional and technical design documentation for business process changes and report creation development.
- Performs and validates System Configuration and Set-ups in all test environments, conducts Conference Room Pilots, and deploys changes into Production.
- Ability to document test strategy, test plan and write test scenarios, cases, and scripts.
- Experience leading testing efforts including system, integration, and user acceptance, and preparing user training materials and delivering training to the user community.
- Provide project defect management.
- Conducts and facilitates business process analysis sessions and develops documentation of business process models, workflows, business requirements, use case scenarios, user story documentation, functional specifications and designs, and requirements traceability matrix.
- Implements PMO documentation standards and SDLC processes and provides process improvement recommendations.
- Efficiently performs assigned Level 2 Support tasks in the functional area for the relevant Business Applications.
- Drives resolutions for any support escalations from Business Leaders and Technical Support
- Required Deliverables: Business Requirements Document (BRD): This document describes the high-level needs of the business, justifying the need for a proposed solution and detailing its desired features.
- Functional Requirements Specification (FRS)/Functional Specifications: This document dives deep into the features and functions the solution must possess, often detailing input/output processes, error messages, and more.
- Use Cases: These are detailed descriptions of how users will interact with a system or solution, detailing step-by-step processes.
- User Stories: Common in Agile methodologies, user stories are short, simple descriptions of a feature told from the perspective of the person who desires it (typically a user or customer).
- Requirements Traceability Matrix (RTM): A table that links requirements to their sources and traces them throughout the project lifecycle to ensure they are met.
- Data Flow Diagrams (DFD): Visual representations that show how data moves through an information system.
- Business Process Models: Diagrams (often using BPMN Business Process Model and Notation) that depict current ('as-is') or future ('to-be') business processes.
- Gap Analysis: A report highlighting the differences between the current state and the desired future state, identifying gaps in processes or systems.
- Stakeholder Analysis: A document identifying all parties interested in the project, noting their influence, concerns, and communication needs.
- Knowledge, Skills, and Abilities: Ability to work effectively with business stakeholders.
Type of Education Required:
Bachelor's degree or higher qualification in Computer Science, Information Technology, Business Administration or other similar quantitative field
- Certification(s) in PMI, PBA, CBAP, and/or ITIL
Type of Experience and Number of Years:
- Business Analysis experience in cross-functional implementations
- **.** five (5) years of related business analysis experience required
- **.** five (5) years of related data analysis experience required.
- Experience in Education (K-12) project or program work, preferred
- Strong analytical and problem-solving skills
- Strong organization skills and ability to multitask
- Strong communication skills
- Detail-oriented and ability to work independently and collaboratively