It Business Analyst

PLZ is committed to product stewardship and innovation, strong ethical standards, sustainable operations and most importantly, the development of our people. Whether at our manufacturing facilities or corporate headquarters, PLZ prioritizes health and safety, and offers you the support you need to create the career you want, through engagement, equity and inclusion, and opportunity.

From household cleaning solutions to personal care products, and food to automotive lubricants, PLZ produces more than 2,500 different aerosol and liquid products in our facilities across the continent. We know that being the partner of choice for our clients starts with being the partner of choice for our employees. Learn more at www.plzcorp.com/careers or visit https://youtu.be/XYNIFpLQIJY

The IT Business Analyst will play a pivotal role in understanding business needs and translating them into actionable requirements. They will collaborate with stakeholders to gather, analyze, and document business processes and provide valuable insights to enhance existing systems and develop new solutions.

Key Responsibility:

• Collaborate with the team using DevOps to ensure alignment with continuous integration and continuous delivery (CI/CD) processes, promoting a seamless flow of requirements and solutions throughout the software development lifecycle.
• Solid knowledge of Agile development methodologies
• Collaborate with cross-functional teams in project collaboration sessions to support requirements gathering.
• Analyze and document business processes, including workflows, use cases, and requirements.
• Translate business needs into clear and concise user stories, use cases, and functional specifications.
• Evaluate and recommend solutions that align with business goals and requirements.
• Identify and communicate potential issues, bottlenecks, and areas for process improvement.
• Collaborate with the development team to ensure the successful implementation of requirements.
• Assist in user acceptance testing (UAT) and ensure that solutions meet business requirements.
• Provide ongoing support for business systems and applications.

Qualifications:

• Strong ability to multi-task and work on multiple projects at a time, taking ownership to get project done in a timely manner.
• Experience using the following technologies:
  • Dynamics Customer Service Module (Omnichannel)
    • Work with the business and quickly troubleshoot and provide solutions to everyday issues.
    • Develop new Views, Forms, Reports, and Dashboards
  • Dynamics Customer Relationship Management Module
• Bachelor’s degree in business, computer science, or a related field with a minimum of 5 years of experience as a Business Analyst.
• Proven experience in gathering and documenting requirements and business processes.
• Familiarity with industry-standard tools and methodologies for business analysis.
• Strong analytical skills and the ability to translate business needs into technical requirements.
• Effective communication and interpersonal skills to collaborate with diverse teams.
• Ability to manage multiple projects and priorities simultaneously.
• Willingness to follow current PLZ business analysis standards and provide feedback for improvement and best practices.

PLZ Corp offers a robust suite of benefits including:

• Medical, Dental & Vision benefits.
• Company paid Life and Short-Term disability.
• Voluntary benefits including additional life, disability, and hospital/accident insurance.
• 401k & company provided match.
• Paid Time Off
• Bonus incentive programs (Note, bonuses are subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.