Branch Manager

Position Summary:

The Branch Manager is responsible for supervising the branch employees, increasing market share in their assigned territory, managing financial performance of the branch, ensuring that customer needs are met and fulfilling any additional duties assigned by Corporate Management.

Essential Duties and Responsibilities:

· Analyze available financial reports and information, implementing appropriate strategies to increase sales and margins, improve productivity, and manage expenses and assets.

· Manage budget and allocate funds appropriately

· Monitor all inventory levels of assigned products; place purchase order to maintain appropriate levels of inventory.

· Achieve sales, gross profit- and profit-sharing goals through the recruitment, development, training, coaching, evaluation and management of the Branch team.

· Familiarity with industry’s rules and regulations

· Results driven and customer focused

· Maintain ongoing contact and positive relationships with customers and vendors to actively promote the quality products and services of the company.

Employee Supervision & Development

· Oversee, in coordination with corporate policies and practices and in cooperation with the corporate human resources department, personnel management for the site, including, salaries administration, and employee hiring, discipline, and terminations.

· Promote a culture of Safety

· Create and maintain a professional, trained and dedicated workforce.

· Direct and supervise branch Administrative, Sales, and Warehouse Department staff.

· Resolve employee issues with the support of Human Resources as needed.

· Recruit, develop, evaluate and lead a high-performance team.

Sales

· Achieve sales, gross profit- and profit-sharing goals through the recruitment, development, training, coaching, evaluation and management of the Branch team

· Implementing strategies that increase productivity and enable sales targets achievement.

· Ability to meet sales targets and production goals

· Maintain ongoing contact and positive relationships with customers and vendors to actively promote the quality products and services of the company.

· Determine targeted customer account potential, establish sales goals for those accounts, and hold salespeople accountable for achieving those goals. -

· Direct and supervise Territory Sales Managers (TSM), including call activity, quoting, the sales process and subsequent delivery.

· Increase market share in product lines in the branch assigned Area of Responsibility (AOR) according to company goals.

· Review market share information monthly with VP and make adjustments as needed.

· Promptly address customer complaints and resolve concerns

· Increase customer engagement, interactions, and transactions within the branch

Minimum Qualifications (Knowledge, Skills, Abilities):

· At least 5 years of Management experience in the Heavy Equipment Industry.

· Degree preferred but will consider experience as substitute.

· Excellent follow-through and reporting capabilities.

· Self-motivated, flexible individual who can work both independently and in a team environment.

· Strong written and verbal communication skills including customer service.

· Strong organizational skills to support multi-tasking and ability to prioritize.

· Proficient in Microsoft Office Products (Outlook, Work and Excel).

Physical Demands and Work Environment

Must be able to sit and/or stand at a PC workstation. Heavy keyboarding and visual computer screen work required.

Predominately sedentary light office position with high frequency of keyboarding/computer work required (80% - 100% of the workday).

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

Job Type: Full-time

Experience:

• Heavy Equipment Industry: 5 years (Required)

Work Location: In person