Billing Specialist/Contract Administrator

We are doing some incredible things here at Pinnacle. We’re all about challenging convention and doing the hard work it takes to create mind-blowing digital and physical experiences, events, exhibits and environments for some of the world’s top brands. Our Rules of Engagement—being gracious, invested, and creative—reward imagination and encourage disruptive thinking in the pursuit of flawless execution for our clients.

We are based in Portland, Oregon with facilities in both Northern and Southern California, Chicago, Illinois and now Raleigh, North Carolina. We are seeking a detail-oriented and highly organized Billing Specialist to join our team. As a key member of our accounting department, you will play a crucial role in the accurate and timely administration of all job contracts, including quotes, work orders, and invoices.

 Some nuts and bolts about the job: 

• Invoicing Mastery: Create invoices based on complex contract documents with precision and attention to detail.
• Cost Accuracy Analysis: Collaborate with sales teams to analyze margins, ensuring job cost accuracy.
• Effective Communication: Consistently communicating with sales teams, fostering strong collaboration and understanding.
• Database Maintenance: Maintain various databases to track overall job status, including quotes signed, invoices issued, and       payments received.
• Storage Billing Oversight: Track the status of storage billing and issue storage job numbers accordingly.
• Document Organization: Organize and maintain all job-related documents systematically.
• Issue Resolution: Communicate with sales teams and management to address outstanding billing issues promptly.
• Proactive Monitoring: Proactively monitor unbilled and uncontracted jobs, ensuring timely resolution.
• Adaptable Support: Be prepared to undertake other duties as assigned to support the overall success of the team.
• ERP Navigation: Utilize our ERP system proficiently to streamline workflow processes.

We are an energetic and creative bunch and have high expectations for all our employees. In addition to being fun to work with, we would like to hire someone with the following experience, skills, and attributes: 

• 3-5 years of general office, billing, contract administration, or related experience (A/R processing)
• Extremely detail-oriented with the ability to thrive in a fast-paced environment.
• Proficiency in using Microsoft Office, specifically Excel
• Demonstrate a strong focus on client service, ensuring satisfaction and reliability.
• Excellent administrative and organizational skills with the ability to manage multiple tasks simultaneously.
• Ability to communicate clearly, professionally, and effectively, both written and verbally.

Our culture is important to us, and we are looking to hire interesting, enthusiastic people who enjoy working hard and helping our clients build their brands. We believe we can build a more creative, nimble, and devoted workforce to provide better service to our clients if we focus on both diversity and inclusion. Pinnacle is at its best when everyone is respected, included, and heard. We believe in creating a work environment where everyone can show up as themselves and feel empowered to do their best work every day. We are a team-based company with each employee operating at the individual contributor level meaning we all have to be the experts at what we bring to the table. It’s energizing and challenging and rewarding! We offer a well-rounded benefits package that includes PTO, medical, dental, vision, 401(k), life insurance and long-term disability.

To apply for this position, please supply a resume by visiting www.pinnacle.hiringthing.com. We look forward to hearing from you! www.pinnacle-exp.com