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Form of workWho We Are:
Logical Position is one of the fastest growing digital marketing agencies in the U.S. with hundreds of employees nationwide. We're constantly taking home awards including Inc.'s Best Place to Work (#3), the BBB's Torch Award for Ethics, and multiple performance-based awards from Google and Microsoft.
Why You Will Love LP:
- Paid Time Off: You will accrue 14 days in your first year and increases over time with tenure
- Volunteer Time Off: You will accrue 40 hours in your first year
- Health, Vision, and Dental Insurance: Eligible on the 1st of the month following 60 days of employment, and LP will cover at minimum 75% for the employee premium
- 401(k) Match: Eligible following 90 days of employment, and LP will match 100% of the first 4% of income contributed
- Paid Holidays: You will receive a minimum of 11 paid holidays every year
- Paid Parental Leave: Eligible for up to 12 weeks
- Paid Bereavement: Eligible for up to 5 days
- Employee Assistance Program: Access to free and confidential coaching, counseling, work-life balance, and self-help resources
- Flexibility to Work From Home: We have three offices—Lake Oswego, OR, Deer Park IL, and Charlotte, NC—but employees may choose to work remotely
- Work/Life Balance: We encourage a healthy work/life balance for all employees
- A dynamic company with fantastic team culture atop a rapidly growing industry!
Pay: $19-$20/hour
Hours: 8am to 5pm PST (Monday thru Friday, with some holidays and weekends)
Tasks:
- Bill clients for a range of products within various pricing packages utilizing multiple software platforms to ensure transactions are completed accurately and timely according to service level agreements
- Issue client refunds and accurately void transactions to provide quality customer service
- Create and maintain recurring billing subscriptions throughout the order life cycle to ensure product prices and service periods are accurate
- Maintain confidentiality of sensitive client data across multiple software programs to protect organization and client security
- Support Product Teams by providing billing documentation and/or resources to facilitate account management needs
- Collaborate with Product Teams as billing questions arise to provide ongoing support
- Process client payments received via check, ACH, or credit card including decline charges and past due amounts to facilitate an efficient billing system
- Perform routine audit functions to ensure department accuracy
- Participate in departmental and company-wide projects to provide billing support
Required skills & certifications:
- High degree of accuracy and attention to detail
- Previous billing experience
- Ability to learn and navigate new platforms including Google Ads, Microsoft Advertising, affiliates, and multiple billing systems
- Excellent team player, ability to collaborate within the department, receptive to feedback
- Ability to work independently, as needed
- Ability to maintain confidentiality when handling sensitive information
- Proficient written and verbal communication skills
- Ability to work efficiently under pressure
- Proficient in Microsoft Office
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an employee in this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of said employee. An employee may be asked to perform other duties as required.
The application window will close after a conditional offer is accepted.
