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SalaryMedical Front Office Receptionist
Houston Metro Urology, Houston's largest and most comprehensive urology group is seeking a medical front office receptionist to join our team.
- Consistently demonstrate exceptional patient care which is the heart of HMU.
- Coordinating patient care throughout the clinic: schedule and confirm appointments and check-in/out patients.
- Answer incoming calls, check messages, and return calls in a timely manner and answer inquiries on the phone, in person, or by email in a helpful, respectful, and efficient manner.
- Maintain the Front Desk and reception areas.
- Managing and updating patient records in Athena.
- Make sure all information has been received from new patients before their arrival and that all information is entered into the system accurately.
- Verify patient information on returning patients: demographics, referring doctor; pharmacy information, email address, and current insurance information.
- Take pictures of patients for patients' files.
- Print daily appointment schedules, check fee slips and patient accounts for next day’s schedule including checking for referrals, overdue balances, labs, etc.
- Fill in for other positions in the front office when required.
Education:
- High school or equivalent (Required)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 3 years (Required)
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Uniform allowance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Salary requirement
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Required)
- Computer skills: 1 year (Preferred)
Language:
- Spanish (Required)
Work Location: In person
