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Form of workCurrently seeking Bilingual (Spanish/English) Customer Service Representatives to join the team at a financial company in the Beaverton, OR area.
This job is remote but you must be available to come onsite for equipment pick up and troubleshooting.
Job Description:
- In this role you will handle both inbound and outbound phone calls to help patients using the program. Our goals are to grow our program enrollment, drive payment activity, and provide first-class Customer Service.
- You will serve as primary phone contact and handle all inbound calls from account holders, and potential account holders.
- You will place outbound calls to account holder, which includes welcome calls to new account holders, calls on past due accounts, servicing calls to non-enrolled accounts, and special one-off campaigns to support our ongoing mission of patient advocacy.
Skills & Qualifications:
- 1 year of Customer Service experience
- Proficient in Microsoft Office
- Quiet work from home space and high speed internet
- Ability to come into the office for equipment issues
- Bilingual in Spanish & English
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
