Benefits Coordinator

The Benefits Coordinator is responsible for assisting the Health Benefits Office with various employee benefits programs under the Group Medical Insurance Trust (GMIT), ensuring effective communication and administration of benefits to employees and clergy, and liaising with insurance vendors and providers. The Benefits Specialist is also responsible for email correspondence, enrollments and the billing process to ensure that invoices are properly adjusted and distributed to participating employers.

Duties and Responsibilities:

    Assist employers, employees and insurance vendors with enrollment and benefit eligibility and inquiries.
    Liaison to vendors regarding medical, dental and life insurance claims and administrative issues.
    Assist employers and employees in managing and learning different aspects of Employee Self Service (ESS) in the HRIS.
    Ensure the accuracy of all benefits enrollments in the HRIS.
    Enter emergency enrollments or terminations in vendor portals.
    Record and process monthly billing adjustments for retroactive eligibility changes.
    Review, correct and coordinate monthly charges with the Finance Office. 
    Prepare monthly invoices for distribution to employers.
    Review monthly liability reports advising management of accounts in arrears.
    Resolve complex benefits inquiries and issues, acting as the primary contact for employees.
    Approve or decline enrollment, terminations, changes within the HRIS through Personal Action Forms.
    Complete and submit life insurance claim forms for employees and dependents.
    Review eligibility file error reports for vendors and communicate corrections. 
    Update all health benefits office directories and lists.
    Ensure all benefit programs comply with federal and state laws and regulations, such as FMLA, ADA, HIPAA and ACA. 
    Stay up to date with legal compliance and market trends that affect employee benefits to anticipate and address changes.
    Work closely with the Director of Benefits and Benefits Manager to ensure the office is running efficiently.
    Assist Health Benefits Office with special projects concerning clergy, religious, and lay employees.
    All other duties as assigned by the Director of Health Benefits Office.
 

Education and Experience:

    High School Diploma or equivalent required. Bachelor's Degree preferred. 
    At least three (3) years of related experience in benefits administration.

Required Skills and Abilities:

    Proficiency in Microsoft Office Suite, MS Word, MS Excel and Outlook. 
    Knowledge of HRIS software. Paycom experience a plus.
    General knowledge of medical and dental plan benefits and interpretation of benefits.
    Excellent organizational and communication skills, with the ability to clearly convey complex benefits information to diverse audiences.
    Ability to work independently and as part of a team in a customer-focused environment. 
    Ability to work with numbers.
    Strong analytical and problem-solving skills, with a keen attention to detail.
    Proven ability to manage multiple priorities in a dynamic, fast-paced environment.
    Ability to handle confidential information discreetly.
    Knowledge of health benefit laws and regulations.
    Must be a practicing Roman Catholic.
    Working knowledge of the Diocese of Brooklyn and the tenets of the Catholic faith.