Benefits Assistant

Benefits Assistant needed to work with Employee Benefits team. This is not a remote position.

Job Responsibilities:

• Data entry and timely processing of enrollments, terminations and group changes
• Review eligibility, life event qualifications and request documentation as needed
• Create customized enrollment forms, payroll deduction spreadsheets and flyers as needed
• Assist with creating, auditing, editing and submitting online portal enrollments
• Updating renewal / new group information into systems including new products and carriers, sending carrier term letters as needed.
• Manage client database to ensure contact information is updated and current
• Ensure compliance with industry standards and regulations
• Review aged receivables and collect past due payments
• Create, Request, and manage group census for renewals
• Process and send out renewal packets to groups
• Print booklets and forms for open enrollment meetings
• Make outbound calls to clients to discuss upcoming renewals or to touch base
• Assist with client retention activities
• Set up, schedule and attend meetings as needed
• Join any in-person meetings with clients/groups as requested
• Review bills, Explanations of Benefits, claims etc. to resolve any discrepancies and answer insured’s questions, concerns and follow up with carriers
• Serve as a point of contact for employees and carriers regarding benefits-related inquiries and issues via customer service calls or electronically
• Follow up with group contacts and employee to provide resolution and further actions
• Collect and maintain password logs and contact sheets
• Assist with any necessary grant applications, letters and receipts
• Report weekly updates at team meeting
• Adhere to all company and department guidelines
• Other duties as assigned

Job Qualifications:

• Proven experience as an Administrative Assistant or similar role
• Ability to communicate professionally, effectively and clearly with various audiences via phone and email
• Ability to collaborate in a team environment and prioritize duties
• Complete tasks assigned by employee benefits director/manager in a timely manner
• Manage time effectively between assigned projects and daily tasks
• Ability to work and adapt to a fast-paced environment
• Self-Motivated to stay on task, free of distractions in a nondramatic environment
• Ability to handle confidential information and comply with HIPAA regulations
• Ability to get a Texas Life and Health Insurance License (Fees reimbursed by company)
• Obtain HIPAA Certification

Preferred Qualifications:

• Familiarity with CRM platforms (Zywave, HRConnection, Employee Navigator, Applied or Brokerage Builder)
• Some knowledge of employee benefits programs and regulations
• Proficient with Adobe, Excel and Microsoft 365

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Type: Full-time

Salary: $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance
• Bonus Potential

Job Type: Full-time

Pay: From $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Employee Benefits: 2 years (Preferred)

License/Certification:

• Life & Health Insurance License (Preferred)

Work Location: In person