Behlen Custom Fab Customer Service

RESPONSIBILITIES:

• Must be able to meet deadlines and work within a timeframe while maintaining a positive team environment.
• Customer service-sales order entry and management
• Responsible for Square bar program (ordering, processing, inventory mgt)
• Work with Custom Fab team to ensure customer satisfaction.
• Backlog & shop floor production reports
• Customer specific metrics and reporting
• Partner with Master Scheduler for shop floor scheduling, inventory, and purchased items to support manufacturing process flow.
• Coordinates outsource processing for finishing.
• Practice safe working habits and follow safety policy, procedures and Job Safety Analysis (JSA).
• Ability to work towards continuous improvement of product quality and ISO-9001:2008.

QUALIFICATIONS:

• Two year degree or equivalent work experience and education
• Knowledge & experience with ECCCO.
• Knowledge of manufacturing processes and flows.
• Exceptional communication skills (written and verbal)
• Successful experience in a team environment.
• Strong Computer skills (ECCCO, Microsoft Word, Excel).