Barista/Shift Lead

This job contributes to Da Vien Coffee’'s success by assisting the Store Supervisor to execute store operations during scheduled shifts. They are responsible for delegating tasks and working with our Team Members to create and maintain the DaVien Coffee standard of operations and customer experience.

Responsibilities

• Effectively execute store operations during scheduled shifts to meet DaVien standards of operation (customer experience, policies, security, and safety protocols, opening and closing procedures, etc)

• Provide quality beverages and a great experience to customers

• Resolves customer complaints or related conflicts that occur during assigned shift

• Ensures all operations comply with food and beverage safety regulations

• Execute cash management processes according to company procedures and efficiently manage, organize, maintain store inventory

• Maintains a calm and patient demeanor during periods of unusual events or high volume to set an example for the team and keep store operations running smoothly

• Communicates effectively and regularly with Store Manager and management team to ensure all members of management are in sync and on the same page

• Evaluate customers' needs and the customer's perception to anticipate and meet their needs

• Assist Store Supervisor in the training and development of Team Members by creating a positive team and learning environment

• Perform all work-related tasks as assigned by the Store Manager

Competencies

• Effectively lead and delegate a team during scheduled shifts

• Excellent interpersonal and communication skills

• Proactive and independent with the ability to take initiative

• Strong organizational skills, with the ability to prioritize multiple conflicting assignments

• Great judgment and confidentiality

• Positive team attitude

• Ability to work as part of a team and build relationships

Physical Requirements

• Prolonged periods of being on your feet

• Must be able to regularly lift at least 45 lbs

Job Type: Part-time

Pay: $17.00 - $19.00 per hour

Expected hours: 22 – 36 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Restaurant type:

• Coffee shop
• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Garden Grove, CA 92844 (Preferred)

Work Location: In person