Shift Lead (Juice & Smoothie Creator, Barista & Cashier)

Friday, Satruday, Sunday. ONLY

Shifts range from 4-8 hours per day.

Great Tips!

Qualifications

Qualifications

• Able to operate all food preparation equipment and tools efficiently, specifically blenders and juicers
• Available to work a minimum of 15 hours/week AND a minimum of 4 days
• Capable of spending a minimum of 90% of working time standing
• Ability to walk, bend, kneel, handle, reach with arms and hands, squat, crawl, climb, stoop, and perform other related physical activities
• Capable of lifting up to 60 pounds as needed
• Willingness to work weekends, evenings, and holidays
• Overall operational knowledge
• Safety and sanitation fundamentals
• Some computer skills including Gmail, Google Drive, Microsoft Excel, Microsoft Word
• Effective Communication
• Guest Reconciliation and Relations
• Safety and Sanitation training (Food handler’s card)
• Legal right to work in the United States

Responsibilities

Operational Responsibilities

• Work with the manager(s) to monitor the company’s integrity and maintain profitability
• Communicate goals to associate level employees and ensure adherence to JUGO’s policies
• Act as the responsible person in the absence of a manager
• Actively engage with the local community, vendors, neighboring storefront employees, and local community events
• Strong organization and time management skills
• Ability to work well under pressure
• Effective problem-solving skills
• Flexibility to adapt to changing needs
• Strong teamwork skills
• Schedule flexibility to accommodate operational needs

Leadership Responsibilities

• Motivate and evaluate all Associates
• Create positive relationships with guests by treating all members with respect
• Minimize turnover by addressing Associate and Manager issues
• Practice an open-door policy
• Ensure compliance with company policies, practices, and procedures; communicate changes
• Ensure compliance with local, state, and federal laws, regulations, and guidelines
• Become a local business leader by nurturing relationships and creating brand loyalty

Service and Operational Duties

• Provide prompt, friendly service according to company guidelines
• Maintain cleanliness at all times
• Greet, smile, and thank every guest with outstanding enthusiasm and positive energy
• Enforce company systems and policies using operational checklists
• Answer customer questions and make recommendations while protecting proprietary information
• Direct overall activities and performance of Associates on a shift-by-shift basis
• Maintain the proper atmosphere through music
• Drive positive Guest experience through floor presence

Customer Relations and Safety

• Stay updated on all company communications
• Serve customers with compassion, respect, and a sense of humor
• Promote positive Guest Relations and handle complaints professionally and timely
• Inspect serving, food receiving, preparation, production, and storage areas to ensure health and safety compliance
• Correct unsafe practices or conditions
• Maintain store cleanliness and organization, both interior and exterior

Team Management and Conflict Resolution

• Report sensitive Associate relation issues to GM
• Foster high morale, motivation, and teamwork in the store
• Address team conflicts professionally and seek positive resolutions
• Set a great example through attitude, involvement, and positive influence
• Establish an environment that prohibits harassment or discrimination

Cost Management & Profitability

• Maintain and control store assets
• Monitor on-hand inventory for waste and theft
• Ensure adequate inventory levels to meet Guest needs
• Communicate issues with GM
• Ensure compliance with cash control policies
• Drive positive labor results by proactive control and reacting to business trends
• Follow all policies, procedures, recipes, health codes & safety regulations

Leadership and Training

• Identify problems and suggest solutions in accordance with quality operating standards
• Clearly communicate company processes and ensure adherence through training and coaching
• Exemplify the desired culture and philosophies of the organization
• Follow employee handbook guidelines and checklists
• Lead and direct through strong influence rather than strong directive
• Ensure all employees understand JUGO Organics culture, quality standards, product, operating systems, and procedures.

Support and Development

• Support the introduction of new products, procedures, marketing initiatives, training development, equipment, and corporate programs.

Job Types: Full-time, Part-time

Pay: $17.00 - $18.50 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training
• Referral program

Restaurant type:

• Fast casual restaurant

Shift:

• 4 hour shift
• 8 hour shift
• Evening shift

Weekly day range:

• Every weekend
• Weekends only

Experience:

• Guest service: 3 years (Required)

License/Certification:

• Food Handler Certification (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person