```Duties```
- Oversee daily operations and ensure smooth running of the shift
- Provide excellent customer service and address customer concerns or complaints
- Train and supervise team members, ensuring they adhere to company policies and procedures
- Monitor inventory levels and place orders as needed
- Handle cash transactions and maintain accurate cash register records
- Prepare and serve food and beverages according to established recipes and quality standards
- Maintain cleanliness and organization of the work area
- Follow all food safety and sanitation guidelines
- Collaborate with management to develop strategies for improving sales and customer satisfaction
```Requirements```
- Previous experience in a leadership role, preferably in the food industry or retail environment
- Strong time management skills to effectively prioritize tasks and meet deadlines
- Basic math skills for cash handling and inventory management
- Proficiency in using Point of Sale (POS) systems or cash registers
- Knowledge of retail math concepts, such as calculating discounts or sales tax
- Exceptional customer service skills with the ability to resolve issues in a professional manner
- Familiarity with food handling procedures and safety regulations
- Passion for the boba/coffee industry and knowledge of different drink making methods is a plus
We offer competitive pay rates, flexible scheduling, opportunities for career growth, and a positive work environment. If you are a motivated individual with excellent leadership skills and a passion for providing exceptional customer service, we would love to hear from you.
Please note that this position may require working early mornings, evenings, weekends, and holidays as needed to support the business operations.
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 15 – 35 per week
Benefits:
- Employee discount
- Paid sick time
- Paid training
Restaurant type:
- Coffee shop
- Quick service & fast food restaurant
Shift:
- 8 hour shift
Weekly day range:
- Every weekend
Ability to commute/relocate:
- Chino, CA 91710: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Guest services: 1 year (Preferred)
- Barista experience: 1 year (Preferred)
Shift availability:
- Night Shift (Required)
Work Location: In person