Automotive Service Manager

Company Overview: We are excited to invite a skilled Automotive Service Manager to lead our dedicated team. This role is suited for someone passionate about cars and customer service, aiming to elevate our already high standards and drive our service department to new heights.

Job Description: The Automotive Service Manager will play a crucial role in managing our service department, ensuring the delivery of exceptional vehicle repairs and customer service. Your expertise in vehicle diagnostics using advanced tools, coupled with extensive repair experience, will make you a cornerstone of our promise to deliver reliable and efficient service to every customer.

Key Responsibilities:

• Lead operations in the service department, guaranteeing quality and efficiency in all repair work.
• Expertly utilize diagnostic tools to accurately troubleshoot and resolve complex vehicle issues.
• Implement operational standards to enhance productivity and service quality.
• Mentor and develop service department staff, fostering a skilled team capable of handling a wide range of automotive repairs.
• Manage customer relationships, ensuring satisfaction and trust in our services.
• Oversee inventory management, including the procurement of tools and parts necessary for high-level automotive repairs.
• Ensure compliance with Automotive Service standards and safety regulations.
• Regularly report on departmental achievements and challenges, contributing to strategic planning.

Requirements:

• Significant experience as an Automotive Service Manager or in a comparable managerial role within the Automotive Service industry.
• Deep understanding of vehicle mechanics and proficient use of diagnostic tools.
• Extensive experience in vehicle repair and maintenance.
• Demonstrated leadership and personnel management skills.
• Excellent organizational, decision-making, and problem-solving abilities.
• Strong commitment to delivering exceptional customer service.
• Ability to handle high-pressure situations and make customer-oriented decisions.

Preferred Qualifications:

• Certifications from the Automotive Service Excellence (ASE) or similar recognized bodies.
• A minimum of 7 years' experience in automotive repair, with at least 3 years in a management role.

Application Process: Interested candidates should submit a resume detailing their experience in vehicle diagnostics and repair, and their approach to management.

Our company is committed to diversity and inclusion. We believe in promoting equal opportunity and are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills.

Job Type: Full-time

Pay: $43,235.00 - $63,205.00 per year

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• 8 hour shift

People with a criminal record are encouraged to apply

Experience:

• Automotive Repair: 10 years (Required)
• Supervisory: 3 years (Required)

Ability to Commute:

• Decatur, GA 30032 (Required)

Work Location: In person