Assistant Service Manager - Mercedes-Benz Of Atlanta South

Come join one of the largest privately-owned family of dealerships in Georgia at Jim Ellis Automotive Group, where you can always expect the best!

Be a part of our hands-on management team by supporting our employees and assisting them while they grow & succeed all while earning the pay you deserve. Keep reading to see how you can join our team as an Assistant Service Managerat Mercedes- Benz of Atlanta South today!

What Jim Ellis Has to Offer You:

• Weekly pay
• Employee discounts on products, services, and vehicle purchases
• 5-day Work Week
• Closed on Sundays
• Employer-Paid Holidays + Paid Time Off
• Corporate offers for existing Bank of America Clients
• Employee Referral Program of up to $500 per referral
• Medical, Dental, and Vision Insurance
• Complimentary Teladoc Health Services for full-time employees
• 401k plan with company % match
• Provided lunch on Saturdays
• Career advancement opportunities and promotions from within
• Paid Training
• Long-term and Short-term Disability
• Employee Assistance Program
• Company-paid life insurance for full-time employees (additional coverage available)
• Corporate Savings with DeVry University
• Charity and Community Outreach Opportunities
• Skillset enhancement opportunities
• Employee Recognition Programs
• Company giveaways to local events and attractions
• Family-owned and family-operated
• Discount pricing on products, events and attractions

Your Responsibilities & Essential Job Duties:

• Hire, manage, and supervise the performance of the service department including advisors, technicians, BDC, cashiers, etc.
• Maintain a high Customer Service Index rating, reduce customer complaints, and increase customer retention
• Create work schedule and maintain proper accounting of Service Technicians’ productivity
• Ensure that technicians keep their skills current through manufacturer training, ASE training and CDK
• Maintain a clean and safe work environment for all guests and employees and understand and comply with federal, state, and local regulations that affect service and parts operations and OSHA compliance
• Ensure that proper service sales techniques are being used
• Review and understand manufacturer warranty and policy procedures
• Assist the Service Director with other duties assigned

Job Requirements & Qualifications:

• Previous Service Director experience is preferred
• Knowledge of warranty procedures, work scheduling, etc. is a plus
• Excellent customer service, organizational, and negotiation skills
• Goal-oriented and enthusiastic presence in a team environment
• Strong verbal and written communication and interpersonal skills
• Proficient knowledge of dealership computer systems
• Previous industry knowledge and overall knowledge of operations, management, and customer relationships
• Must have valid driver’s license

Relocation assistance available for new team member after 6 months of employment

Why Jim Ellis?

Jim Ellis Automotive Group is a family-owned and operated company with over 50 years of experience in the automotive industry. Our guiding principle is to be the best automobile retail organization for the franchises we represent in the communities we serve. With the help of our employees, we strive to provide the best quality in the areas of vehicle sales and service for all clients and prospects. With your help, we can continue to enhance our long-standing reputation of fostering a family atmosphere that generates highly-satisfied customers and employees. Selling and servicing vehicles is what we do, but taking care of people is who we are!

Apply now!

We are an Equal Opportunity Employer. All applicants must submit to and pass pre-employment testing to include background check, drug screening and MVR.

FXOP

Job Type: Full-time

Pay: $100,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Shift:

• 10 hour shift
• 8 hour shift

Experience:

• management: 1 year (Preferred)
• automotive Service Manager: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Union City, GA (Preferred)

Work Location: In person