Auto Title Clerk

We are looking for the ideal candidate to join our ABS Tag & Title team. Auto Title Processor prepares legal documents for the Department of Motor Vehicles and verifies accuracy.

This position interacts daily with clients and state jurisdictional agencies which requires attention to detail, accurate data entry, proper handling of titles, ability to handle large volumes of paperwork ensuring all required documents meet the customer service level agreements.

Incomplete application questions and skills tests assessments will not be considered as a completed application. Subsequently, we will move forward to review other applications for the position.

Duties and Responsibilities:

• Prepare vehicle titles, registrations, renewals, and state transfers accurately
• Providing high-quality, responsive and courteous customer service with prompt responses to e-mails, phone calls and in-person inquiries
• Demonstrate a high level of accuracy and attention to detail in data entry and all work products
• Corrects state rejections and other title or registration problems and research to find resolutions
• Develop professional relationships with DMV, state agencies, and customers
• Prepares shipping labels and package
• Performs weekly follow-up with DMV or state agencies
• Excellent Internal and external customers service
• Prompt communicating with client or jurisdiction
• Keep current on applicable laws

Required Skills and Abilities:

• Ability to use standard office equipment (computer, keyboard, printer, scanner, copier, fax, telephone)
• Maintains alphanumeric filing system
• Basic computer proficiency and efficient in the use of MS Office Suite (Outlook, Word, Excel)
• Ability to work in a fast-pace environment under pressure; meet time sensitive deadlines while maintaining accuracy
• Positive attitude and ability to work well within a team environment or independently
• Previous tag and title experience (Preferred)
• Ability to read and comprehend instructions and information

Education and Experience:

• High school diploma or general education degree (GED) (required)
• Associate degree preferred or equivalent work experience
• 2 years of previous office experience
• Ability to work in a fast-pace environment while maintaining accuracy

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift and carry up to 15 pounds at times.

Benefits

• First day eligible to elect healthcare benefits.
• First day eligible for 401k

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• No nights
• No weekends

Application Question(s):

• Have you ever been convicted of a felony?
• Do you now or will you in the future require work visa sponsorship to maintain employment eligibility in the United States?
• What are your current salary and your salary expectations for this position?
• Please explain how your current or past duties and responsibilities relate to this position?

Experience:

• Customer service: 1 year (Required)
• Office: 2 years (Required)
• Microsoft Office: 1 year (Required)

Work Location: In person