Job Description
Welcome to the world of Midas Service Center, nestled in Downers Grove, IL! Are you fueled by a passion for cars and a desire to provide exceptional customer care? We're on the lookout for dedicated individuals to join our team as Auto Customer Service Representatives. In this customer care position, you'll earn competitive pay of up to $20 per hour, along with a comprehensive benefits package, including:
- Health, dental, vision, and life insurance
- 401(k) with up to a 4% company match
- Paid time off (PTO)
- Employee discounts on automotive services
Midas is more than a workplace – it's a supportive community. Apply today as our Auto Customer Service Representative to experience the Midas difference and elevate your career to new heights!
DISCOVER WHO WE ARE
Midas Service Center does automotive repair, and we do it well. Our talented team is committed to getting every vehicle back into great condition and getting every customer safely back on the road. We uphold a family atmosphere where employees have the autonomy to work independently and the ability to advance their careers. Join us to experience a workplace that's dedicated to excellence, loyalty, and customer satisfaction!
THE INS AND OUTS OF THIS CUSTOMER CARE ROLE
This customer care position typically works a full-time 5-day workweek, including Saturdays.
As an Auto Customer Service Representative at Midas, your journey starts with extending a warm welcome to every customer. You're not just answering phones; you're the conductor harmonizing the synergy between our customers and the skilled service team. Engage in lively conversations about customers' cherished vehicles, schedule appointments, and ensure satisfaction. Your friendly demeanor sets the tone, whether greeting in person or over the phone. Be the face of our business, make a lasting impression, and collaborate with the team to keep customers informed. Dive into a career that presents daily opportunities to shine!
Here's what we need from you:
- Customer care experience
Previous experience in the automotive repair industry and being bilingual is a plus!
DON'T WAIT - APPLY TODAY!
Embrace the Midas experience and open the door to endless possibilities. Our initial application process is swift, hassle-free, and mobile-friendly. Don't miss the chance to be part of a team that values your skills and contributions. Apply now!
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