Associate, Facilities Operations - Utilities/Sustainability

Plano Town Center (31064), United States of America, Plano, Texas Associate, Facilities Operations - Utilities/Sustainability

At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple — bring ingenuity, simplicity and humanity to an industry ripe for change. In Global Workplace Solutions (GWS), we empower associates to deliver their best by cultivating a culture of inclusion and belonging, where varying perspectives and opinions are valued. We embrace each other’s differences and encourage all team members to lean into their talents and skills to deliver superior experiences for both internal and external clients.

GWS is seeking a strong professional with both technical and interpersonal communications skills to provide oversight of our daily operations for Utilities and Sustainability efforts. This role is within the GWS Facilities Operations team that manages the overall core Facilities Operations and infrastructure for our GWS office locations.

The Utilities/Sustainability Associate Candidate:

• Demonstrates professionalism, integrity and confidentiality, championing Capital One’s vision and values

• Prioritizes multiple tasks with a sense of urgency concurrently with a high degree of skill and efficiency

• Has strong problem-solving skills and is results-focused

• Is customer-service driven, leveraging data plus experience to make decisions/recommendations

• Works independently and collaboratively in a fast paced environment

• Provides principal oversight for vendor/third party relationships

• Has knowledge and understanding of utilities account management related to electric usage, gas.

• Has basic understanding of ESG and climate strategies that impact the physical operational environment

Responsibilities:

• Direct liaison for third party utilities providers to execute on key responsibilities based on the contractual obligations. Utilities include electricity, water, natural gas, steam and telecom

• Monitor and report out on utilities anomalies on a monthly basis

• Reconcile monthly accounts payable billing for all utilities

• Utilize utility data to track and assess overall consumption usage for ESG reporting and efficiency improvement opportunities

• Review monthly consolidation billing reports from third party utilities contractor to ensure all applicable charges correspond appropriately

• Partner with project managers and FM to complete open/close of utilities accounts as needed

• Oversight of PO for third party and forecast utility spending in order to create annual budgets

• Support for sustainability projects that could include emissions, LEED projects, waste audits etc.

• Oversight for applicable energy rebate opportunities with projects

• Oversight of Capital One EV charging station program

Basic Qualifications:

• At least 2 years of accounts payable experience

• At least 1 year of experience with Microsoft Office or G Suite

• At least 1 year of experience in Business Process Management, Project Management, Relationship Management, or Risk Management

Preferred Qualifications:

• Bachelor’s Degree or military experience

• Lean or Six Sigma certification

• 2+ years of facility utility bill processing experience

• 2+ year experience in facilities sustainability programs

• 2+ years of experience in Facilities Management

• 2+ years of experience in Corporate Real Estate

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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